Poor data speed
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19-05-2023 07:35 AM - last edited on 07-07-2023 14:08 PM by YulianK
NN18 8AG area, 3 network state maintainace work with slow traffic in this area but Smarty say no problem.
I have 5g with 2 bars but service drops out along with glitches in connection.
Network connections deleted & re-inputed but problem still persists.
Is there anything else to try before I bin this sim and move to O2?
Thanks in advance J
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19-05-2023 08:43 AM
@JasonBa_1078376 Just saw your comment to this effect on another thread and have replied there.
Just as a gentle reminder......Probably best never to publish personal details like postcode on public forums.
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19-05-2023 15:04 PM
It is an Industrial estate. Not a home address, but shocking how poor service is in the area. Along with what seems poor understanding of how Smarty uses the 3 Network, and informing customers of network being good yet '3' state ongoing mast works!
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19-05-2023 15:09 PM
@JasonBa_1078376 Thanks for clarifying that.
Perhaps worth a complaint if info from Smarty does not match what 3 say?