Day 24 IMS REGISTRATION - AUTHORISATION NEEDED
I joined Smarty in February. In a few days time it will be one month being with Smarty. During that time no problem with data. I am on an unlimited plan data, calls and text. Not getting calls or text. Only had the service (call/text) for two days so far. That is not an unlimited service. I am not registered on IMS. IMS registration is needed. IMS needs to be registered on my phone for VoLTE (Voice over LTE - making and receiving a calls) Wi-Fi calling and RCS messaging to work. Any Smarty Customer having any issues with calls or text it. This may be your problem? To anyone at Smarty who can rectify this for me one day soon - I'd be very happy.Another day. No Service ðŸ˜
Sadly, I am back again. Still having problems staying connected to the Network so that I can make receive calls etc. Is there a reason for this? Why can't I stay connected to the Network??? Now on day 22... Only had two days where I could make calls, receive call and get text including short codes. Now the Service Status is back to Out of Service. I am trying to be patient but it's not really fair to be paying for Unlimited data, calls and text and only get service for 2 days out of 22. Can this be fixed permanently???
High Data Usage
Is/has anyone had any issues with Smarty claiming they’ve used data when you know you haven’t? I’m a low data user, on the 4Gb plan. Got a message yesterday to say I’d run out of data which was strange, I never run out and I was working from home, hardly using my phone, which was connected to home WiFi and had been all day, hadn’t left the house. Checked Smarty account and it said I’d used 0.7Gb. I’d been on WiFi the whole time. Chatting with Smarty support, long and the short of it is they claim that when phones are connected to WiFi they still use cellular data unless you manually switch off mobile data to force them to use WiFi. I don’t believe this. Said even if that’s the case the how come my normal usage is 20-30Mb when connected to WiFi and using my phone as normal, now suddenly I’ve used 700Mb. Something strange going on. Anyone else had this?
SOMEONE please help
I'm SOOO confused... so my data doesn't work when WiFi is not avaliable. I have the correct settings activated. The sim is new and Smarty mobile are in the process of transferring my old Vodafone number to this provider. I'm not sure if this makes a difference. I bought the sim paying £18 for the unlimited everything and yet I have this problem with my data. Can anyone help. Thank
Add more data onto Data only SIM, and enable in EU
I've bought a new SMARTY Data-Only SIM (2gb) just to try it out for use with a TP-Link Mobile Wi-Fi 'pebble' dongle. It works! But 2gb won't last me long for what I need. So, now I know it works, I need to do two things. First, I need to ensure it'll work abroad (Tenerife, so EU). Second, I need to add more data. Oh, and I don't need to use it every month. When this month is over, I want to cancel, and then re-use (again abroad) in July. Can I do this, or will I need a new SIM? Please advise how to do all three. And explain it to me like I'm 5 year old. :-) Thank you.
