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Chris_1741807 · ‎05-01-2024

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Hi ,

My daughter used all of her data this month so I purchased an UK unlimited data add-on pass for 7 days

It is active but she is not able to use any mobile data.

It has been been over 2 days since the add-on was activated but no data

Has anyone else had similar problems.

Many thanks Chris

JJP2RidesAgain · ‎05-01-2024

How did you resolve this issue when it occurred in late February ?

What device is your daughter using ? Is she overseas by any chance ?

It may well be worth considering switching your daughter’s plan to one with more inclusive data.

I guess this is your post from late February :

Data Add-on not working