Forum Discussion
Chris_1741807
01-05-2024SMARTY Pioneer
Data Add-on not working
Hi ,
My daughter used all of her data this month so I purchased an UK unlimited data add-on pass for 7 days
It is active but she is not able to use any mobile data.
It has been been over 2 days since the add-on was activated but no data
Has anyone else had similar problems.
Many thanks Chris
1 Reply
- JJP2RidesAgainSMARTY Centurion01-05-2024
How did you resolve this issue when it occurred in late February ?
What device is your daughter using ? Is she overseas by any chance ?
It may well be worth considering switching your daughter’s plan to one with more inclusive data.
I guess this is your post from late February :