Change Telephone number associated with my account

DavidCoo_374379​ You can port in a specific number by obtaining a PAC code from the network that holds it and then request a move via your account dashboard.

If you want a new randomly allocated number, a web chat with Smarty Support is required. Explain your reason when you send your message.

You need to contact a Smarty support agent via web chat to request a new number. Go to the Contact Us Web Page scroll down to where it says 'How To Get More Help' There is a button labelled 'Start A Webchat', Click on this between 8 AM and 8 PM and it will initiate a webchat with Smarty support staff.