Forum Discussion

OldTimer's avatar
OldTimer
SMARTY Pioneer
14-08-2026

Ringtone length

My phone used to ring for 30 secs before going to voicemail. It now rings for 15seccs 0nly without any request from me, Far too short. I eventually was able to get help via the chat system and was given the number to ring to change it .This I did and was told my request had been registered. But  when tested only 15 secs of ringtone occurs. The helper was puzzled and could only suggest that I disabled 'voicemail" to solve it . This seems drastic and I don't want to do that..

Any suggestions?

Call Issues

3 Replies

  • OldTimer's avatar
    OldTimer
    SMARTY Pioneer
    19-08-2026

     To MSF Smarty guru

    You dial    **61*+447782333123**ZZ#     Where Z is the number of seconds required in figures 

     You should get a message on your screen saying that your request is registered. Not that that was correct in my case

    • MSF's avatar
      MSF
      SMARTY Guru
      21-08-2026

      OldTimer​ I have seen that suggested before, but I believe that it does not work  - at least, it never used to work. Good luck if you get some success though!! (The fact that you did not get the message seems ominous!)

  • MSF's avatar
    MSF
    SMARTY Guru
    16-08-2026

    OldTimer​ That sounds odd. As far as I was aware, the length of time couldn’t be changed at all on Smarty