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Number reverted after six months

DavidYo_1029836
SMARTY Pioneer
SMARTY Pioneer

After six months using my smarty phone, it reverted to the original sim phone number, so my calls are going to a dead number, not the number I transferred to smarty six months ago and have been using. What’s going on?

1 REPLY 1

JodieC
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi @DavidYo_1029836 

Thank you for reaching out to our SMARTY community forum!

Please contact our customer support team so we can start an investigation into this issue you are facing.

https://smarty.co.uk/contact

- Jodie