Referral link with existing SIM card

[Alexand_18005]

I have a SIM card that I wish to give to a friend. I also wish to give them my referral link. How do they sign up using the referral link and also the sim card I give? Thanks

[MSF]

Hello @Alexand_18005 . here is a Help article that explains it: https://help.smarty.co.uk/en/articles/1403698-how-can-i-refer-a-friend-to-smarty

Essentially, you copy and paste the link to the friend and they click on it.

[Alexand_18005]

Thanks @MSF however they have done that but there's no option to use the SIM card I have given them. Instead, the only option is to order a new SIM card in the post. Is there a way they can sign up using the referral link and the sim card I give?

[MSF]

@Alexand_18005 Here is the help article from Smarty - https://help.smarty.co.uk/en/articles/1403698-how-can-i-refer-a-friend-to-smarty

You will see that your friend should be able to simply follow the link that you sent. If that did not happen, you will need to web chat with Support to get it sorted.

[ArturYu_1088757]

You need to order a sim online first, then contact support and they will be able to assign your number under what you ordered, but it is essential to contact support before your sim dispatched

[ArturYu_1088757]

you need to place order online following instructions given on website, then contact support before the sim dispatched, and they will be able to assign your existing number (it should be brand new, unused one) under your placed order