12-05-2023 09:29 AM - last edited on 30-06-2023 11:53 AM by JodieB
I have a SIM card that I wish to give to a friend. I also wish to give them my referral link. How do they sign up using the referral link and also the sim card I give? Thanks
12-05-2023 10:55 AM
Hello @Alexand_18005 . here is a Help article that explains it: https://help.smarty.co.uk/en/articles/1403698-how-can-i-refer-a-friend-to-smarty
Essentially, you copy and paste the link to the friend and they click on it.
15-05-2023 08:07 AM - edited 15-05-2023 08:10 AM
Thanks @MSF however they have done that but there's no option to use the SIM card I have given them. Instead, the only option is to order a new SIM card in the post. Is there a way they can sign up using the referral link and the sim card I give?
15-05-2023 08:56 AM
@Alexand_18005 Here is the help article from Smarty - https://help.smarty.co.uk/en/articles/1403698-how-can-i-refer-a-friend-to-smarty
You will see that your friend should be able to simply follow the link that you sent. If that did not happen, you will need to web chat with Support to get it sorted.
30-07-2023 06:17 PM
You need to order a sim online first, then contact support and they will be able to assign your number under what you ordered, but it is essential to contact support before your sim dispatched
30-07-2023 06:21 PM
you need to place order online following instructions given on website, then contact support before the sim dispatched, and they will be able to assign your existing number (it should be brand new, unused one) under your placed order