BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I renew my plan but lt’s didn’t work
Have entered into a contract for a social tariff, paid and SIM card not been delivered and the telephone number has not been generated.Any other customers experience this?
Gilly
Hello.Has anyone out there had any success with a doro 7010 and wifi calling please.I have purchased one of these as it appears to be the only phone with buttons that has this option. So far, I cannot get it to work on wifi calling.If you have been s...
Hi - i awitched to Smarty a week ago (Sim only) Cannot make calls or send txts. Is there an easy fix?
I AM NOT GETTING A PASSWORD CHANGE LINK
Hi , I have problem to access to adults contents. I paid 1 pound to unblock the service but nothing happened… what can I do?
I need some assistance, please. I ordered a SIM-only plan from Smarty, but their SIM didn't work on my phone (4G problem apparently, even though I got 4G no problem with Lebara but hey, I've accepted that now). Despite informing them, they cancelled ...
I've suspected for a number of years that it's just the Three network that doesn't work while under the channel. I can't too that conclusion because I never had service on the way to France but, coming back, I could stay connected to the network I wa...
I want to know how best to stop regular scam calls to my Moto G13 Mobile?All the numbers are unrecognised to my phone contacts list.I identify the number as best I can from checking on the internet.Once indicated as possible scam I block the number b...
Since Friday I've been having trouble with data/signal. Keeps on dropping out. Restarting phone makes no difference. Been fine before this.
i am moving to greece (Zante) in September and would like to know the best options pleaseDo i get a greek sim? and can i transfer the number to it?or can i keep the Smarty sim to use there? - charges? penalties?thank you for any help with thisAdrian
Hello, I bought a data only sim to use in a mobile router while travelling in Europe. The sim is activated and router is working but neither my phone nor laptop can link to the router. They both recognise the router but can't link. i have no idea wh...
Can someone let me know how to raise a complaint please as an agent has stopped responding but left the chat open so I can’t start a fresh oneit has now been 3 days
Hi thereIf I refer a friend and we both get a £10 credit reward after month two can I then set up a group after that and receive the 10% discount on each sim?Thanks for your help.
I am experiencing an issue with calling my MoreMins virtual number. When I attempt to make a call, I receive a message stating that the call is not recognized. I have contacted MoreMins support, and they have suggested that the issue might be with my...
Has anyone had a similar problem? I've watched every YouTube video possible tried every trick and spent 24 hours on a chat with Smarty. The sim works on other phones in my household but not mine. Smarty advisor tells me it's my phone that is not comp...
