Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I need to change my credit card details that is used to pay for my account monthly . I have read the article by Mike that was updated over a yer ago. He says to go to Dashboard, then Payment settings, then UN-tick the "Auto Renew" box, then UN-tick t...
I am considering extending a Smarty group plan that currently has two numbers to having four numbers to cover the whole family. One of the existing Smarty numbers is not currently being used. Can I port a number from another provider to replace the S...
Why can't I phone anyone from Italy.
To activate the settings i did the card process six times & I thought it was my card or the website. but no, it needs to be a credit card not debit card.SMARTY have taken £6 in activation feels and not refunded it when it states it would be refunded ...
Hello,I have now tried WhatsApp business on both Android and iOS. Each time I had Smarty sim with data plan, sms plan etc .. it looks like Smarty is blocking whatsapp/meta messages ? Wondering if anyone faced this problem. thanks in advanceregardsva...
My daughter is abroad with school and I received a message that she had 19p left. So I paid £10.00 for more and received this....Just to confirm, you've bought a £10.00 Out of plan add-on.With the add-on, you've now got £0.19 in your Out of plan add...
Hi please take the simm off my account 07462657897 please as it was my sons number and it’s not worked for months . He’s got another else where now. But please keep other 2 numbers on just take this one off my account please asap . Not keep paying fo...
Do I have to have RCS Can I just not use normal messages tried fixes etc afraid to do reset as these things never work for me. If I turn off RCS will this affect my messages all i want to do is send simple messages ...it was fine on other providers. ...
I have a brand new (less than 3 months old) mainstream phone from a leading manufacturer, which is ‘future proof’ in the short to medium term. This new Moto, only released December 2021, has 2100, 1800 and 800MHz capability, is provisioned for WiFi C...
HEY from Starlite Author, Artist and Photographer. I am not perfect, so I would appreciate communication between all of us to enlight me in how to use this sim after being referred by a friend.
Anyone know if the 60Gb for £10 offer from a couple of years ago has an expiry time?Cheers!
Hi. Over the course of this year my Instagram has stopped working over mobile data. When connected to WiFi it works completely fine. On mobile data I'm unable to refresh the feed, check messages, send messages etc, but sometimes I will receive notifi...
I joined Smarty with a new sim which is working great so far. But now I want to transfer my main phone number to Smarty aswell. I'd like to have both new and transferred under the same email address, and I understand the way to do this is set up a Gr...
I'm new to Smarty having moved from Three.Three have a monthly Spend Cap setting, described here:https://www.three.co.uk/support/bills-and-contracts/your-monthly-plan-and-usage/spend-capswhich I had set to zero pounds. It gave me the peace of mind th...
Since moving to Smarty I have had real bad service availability… I live in the country but previous service providers O2, EE always gave a service. I’m trying to arrange a meeting today but seven text send attempts have all failed today… and this is...
Hello, New Customer here, I have paid for my Smarty Sim Contract, I pressed the button 'Maybe Later' for phone. I now have my PAC Code from EE and I need to put it onto my account in order to Transfer to Smarty. I've been told to go to Dashboard/Sett...
Hello i used my debit card insted of my credit card will i been refunded the £1 that has come put of my bank
I have services running on my home network that I would like to be able to access from outside my home (local smart home, SSH access, NAS, OpenVPN Server Etc). I run the necessary equipment (I work in IT) but the Smarty service IP does not route bac...
I have blocked a 0330 number on my phone as it is a spam number and I was receiving up to 13 calls a day. Today when i opened up my voicemail service I was informed that I had 14 messages. All from this number. I don't understand why, when the number...
