BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I set up a sim that had 15gb for £8 and used for 3 months i didn’t use any of the data so therefore i need money back, thanks
Trying to get a PAC code from you. But you won't allow the tex message to go through
Hoe do existing customers claim the current extra 20gb offer on the 40gb plan?
Recently... My ability to text or make calls is aweful . It's is not resolving and doesn't seem to be a temporary situation . What can I do because talking to a human seems to be impossible . There is no use being value for money if I cant make calls...
cannot use internet, make calls, 'emergency calls only' and 'not regitered on network'. samung s10 plus. can connect to internet via home router on wifi from phone. does not work inside or out, all the places it used to work, no network issues report...
phone says i am not registered - have had smarty plan for some months. Also in sim manager only data is active calls and text greyed out
I have a dual sim set up and unable to SMS despite phone showing connection to 4G and signal drops when trying to make a voice call. Both mobile data and primary set to ported number, SMARTY confirmed number transfer has been completed!Can anyone he...
Hi i ordered a replacement sim 10 days ago on 07/05/2024. It has not arrived. I cannot use the my sim has not arrived button as it is greyed out. Your live help tell me to use the request new sim link. Once i click the link it just automatically refr...
Trying to upgrade my phone plan
Hi all, can anyone enlighten me on the subject of pausing your plan and restarting your plan, if you pause your plan just after the start of that months plan start when you restart your plan does it start a new months plan with a new months payment o...
So I am 35 years old I use my sisters bank to pay my phone bill …it won’t let me unlock the adult content and has taken money every time but then doesn’t unlock the content please help …I have not got my own bank account or own no ID
I have joined Smarty and successfully ported my old number. But the phone shows calls, texts and iMessages coming from the SIM card’s original number.when I go to Settings > Phone > My number, I am able to change the number but when I click Save, it...
Anyone else on 4g getting 2.77 mbps download speed. When 70mbps is expected
HiI bought a SIM yesterday and it is still being sent to my address, I also haven’t got a number yet as it says it’s still being processed.If I have an empty SIM now, can I transfer my data and credit to this empty SIM so that I can use it right away...
Im going to Spain I have a wifi router with my smarty sim in. Do I need to do anything before I go away ?
I have the above handset. Unfortunately, the option to enable it in Android's Mobile Network settings is blanked out. Smarty's compatibly FAQ shows it as a supported device for 4G calling.Any advice most appreciated.
I have been using voicemail without a problem for many months but upon checking voicemail yesterday I could not access it and received a message that states "Your voicemail has been restricted. Contact customer service" and the call was then terminat...
Hi , have just switched to smarty not sure what I'm doing wrong . Get no phone sevice and no data in or out the house . Family all have smarty with no probs . Not sure what I'm not doing . Any thoughts appreciated 路
