Update 21:45 We can see performance improving back to normal levels and are working through the night to ensure this issue is fully resolved - we are closely monitoring this situation. Some customers may still experience intermittent issues. We ...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
HiIm tryin to order a new sim but when i follow the link it dont take me anywhere.
Is there a problem in Ky138da at the moment?
Can I get a second sim card for part-time use in another device to Ave keep changing my sim card from one device to another
Put an add on yesterday as I ran out of data. It still hasn't activated and timer is going down. I also issued a single payment to smarty yesterday to buy this add on and it took 4 payments instead of one. Messages kept saying payment failed so I kep...
New to Smarty after 20+ years with O2.Finding I am missing calls when at home which I only know as I get a text to say there is a voicemail.Smarty is supposed to be best on 4G in my area (NE3 5BR) but when I go into mobile networks, VoLTE calls SIM 1...
For over a week now I have been unable to receive calls during working hours but then in the evening calls are normal. The signal indicator on my One Plus phone shows no bars from approximately 09:00 to 17:00 and then 1-2 bars in the evening. All my ...
The smarty +44 number is the useless for trying to register into various apps such as Expedia which are looking for the +42 UK country code. Do you have any solutions? Or how do we contact the people behind that are taking our money?
I noticed today that visual voicemail is now working on my iPhone
I’ve noticed that visual voicemail is now working on my iPhone, must have been a recent update by Smarty
Hi, I have used smarty for a few months with a data only plan. Now I want to change to a voice data plan but there are only data only plan shown when I choose renew plan. Can anyone tell me what happens!
I have a couple of questions 1) I have requested my current telephone number to be ported across to smarty but smarty have issued another telephone number to me. Am I right in thinking this number is temporary while my correct number is being ported ...
I added a person to a group but entered email wrong now it's stuck on pending will it expire ever if the other user never responds to request?
So the settings you change it says open '3' but mine says Smarty not 3 ? If I change it and restart phone it goes back to 'smarty' also the APN setting is already correct so will it work abroad am I good to go ?
Recently the quality of the data speed is very poor. As a solution, I tried to force my phone to use only 3G and the speed is a lot better. On the 3G network I'm having 10-15Mbps, while on 4G most of the time it bearly reach 2Mbps. So at the moment -...
The payment option on your app won’t work . Been trying since Saturday but the payment method just keeps spinning around
HiBoth myself and partner on Smarty have not been able to make calls to UK landlines, or mobiles We can receive and make local calls in SpainI can receive and make texts from and to UK mobiles and I have access to data. When I try to make a call to U...
Can you use your smarty data in the USA
My current data speed is 1Mbps. Is anyone facing the same issue in London? I am basically paying for nothing. I have checked the data speed in my house using other networks and I get 80 Mbps minimum. Is there any solution to this or should I move to ...
