If you have voicemail set up but now want it deactivated, get in touch with us via web chat so that we can arrange for this to happen.
Our team on web chat are available from 8am-8pm 7 days a week. Just look for the green chat icon on our main website - https://smarty.co.uk/
Please note that turning off your voicemail can take up to 48 hours to complete. If you're using your SIM outside the UK and you've requested that we switch off your voicemail, please be aware that it may remain active while you're overseas.
If you want to re-activate your voicemail again after our team has deactivated it, simply follow the set-up steps again: