You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
my wife and I both have smarty sim only deals, BUT we cannot make calls on our mobiles WHY???
I keep getting a "sorry, you're not given access to this service" msg when I try and call some numbers. Yesterday I wanted to call my District Council to report a problem in the park but couldn't because I didn't have access to the service. I had to ...
My wifes Samsung A40 is part of a group of three new Smary sim card users. Today, out of the blue it stopped making or receiving calls. Anyone know how to fix this. Seems the A40 is compatible and VoLTE is on.
I have recently joined SMARTY. Soon after activating, I got (what I suspect is a generic) message advising me to update my APN if I was interested in roaming. I am, so I did.However, due to finger trouble, I entered "mob.asn.net" (note the N in ASN) ...
Very poor signal indoors and outdoors in BN12 area call drops out other person can not hear me or me hear them this morning caller couldn't get hold of me did not ring went over to voice mail I was in doors have WiFi switched on, other phones in hous...
My phone is not working for voice calls. I can't make or receive calls. I can't access my voice mail.I have checked on my network coverage for my postcode and it says " They are working in our area and it should be working soon". However my phone has...
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Hi everyone,I just transferred my old number from O2 to Smarty, I just wanted to know that what will happen to my Smarty number, my Smarty bill, my O2 SIM card. And also, could I have my Smarty number active again as well?I'll be so grateful if anyo...
I transferred my existing number to the SMarty plan. I can receive texts & calls to my existing number. However if I send or reply to a text, the number at the other end is different & this number doesn't come up as an existing contact to the person ...
When I call my sister ’s Virgin landline with my Smarty mobile (or my wife's phone) I get through ok and I can hear them but they can't hear me. We tried a Vodafone mobile and that works, no problem. Any ideas?
My mum passed away. I was paying £8 month for her plan. I have cancelled the payment plan and submitted death certificate etc. A puk code was requested to transfer her smarty number to another sim. I now do not want to do this instead I want to keep ...
Hi.. I cannot request PAC code on my old SIM card as it's not recognised by the phone.. I bought another SIM and logged in with my details hoping to swap numbers or bring the old number over but being the card is dead that's a problem.So I used the e...
Moved to Smarty two weeks ago. Maybe missed something cannot connect to 3, the network is requesting a user name & password? Tried Smarty name/password which failed, assumed the connection would be automatic?
Hi, is there a limit to the number of devices that can tether on a data only plan? I'm considering replacing our house internet with the unlimited plan. Also is your NAT open or is it restricted? We mainly use it on Xbox's and phones/laptops
Is it really too much to expect to be able to tell SMARTY that their SIM has completely stopped making or receiving calls? I mean, that is what it's for isn't it?? And yes, thank you very much, my phone IS 4G, and I could almost spit on my nearest ph...
I need help I transferred my long time number over to smarty 2 weeks ago and it was working fine this morning they have transferred back to original SIM number which I did not want now resulting in my old number being no longer recognised how can I ...
I joined SMARTY around 7 months ago and I wanted to share my own experience, so that others can hopefully can benefit from what I have learned so far… I live in Wakefield, West Yorkshire and the networks here are generally pretty good on the whole...
I'm no longer able to watch the BBC's rolling news via their app on my tablet without proof of a TV licence. I have neither TV or licence.Anyone aware of a workaround? Or another way to get my news fix?
I recently moved one of the 4 sims on my account using the PAC code, in the process auto renew was turned off for all accounts (strange but ok). I turned auto renew back on for the owner sim and thought nothing of it as all sims are linked to the one...
