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No Network or Data

I purchased a 100Gb data sim to use in my car but it doesn’t ever seem to work. Phone connects with full bars but unable to load any pages at all. It an absolute nightmare this service .

Piper2 by SMARTY Pioneer
  • 485 Views
  • 2 replies
  • 0 kudos

Can I use an esim?

I'm travelling to Albania soon, outside the EU so can't use my regular smarty plan. I have found a website offering esims which seem like a good deal but I have two concerns.1. Can I use an independent esim while having an account with smarty? I'm co...

Emergency calls only after foreign travel

I've just come back from Canada and the sim won't let me make calls in the Uk now. I've checked my dashboard and have plenty of cash in my account, including an "out of contract" £10 sum which has not been used. It worked in UK before I left, it work...

why will a non volte phone lose all service in 2025

why would texts and data not still work if the phone can use 4g for them, i NEVER make calls anyway. i assume this will be enforced by imei so if my phone stops working i will change its imei number to the imei number of a broken volte phone that i h...

Coming back

I left smarty over a week ago because my company wanted me to go on their contract with o2, but the coverage is awful, I still have my smarty sim but they havnt replied when I asked them the same question: how do I come back? And can I keep the old s...

Very poor data speed

Sadly I think I’ve had enough of very poor data speeds with Smarty in my router , I had a week in Canterbury and now in Wyboston near St Neots and in both places I’ve been lucky to get 2mbps down load speed which is very frustrating. I’ve been with S...

Texts

Anyone have problems with texts being received by recipient 

Very slow data speed - Leeds

Hi I’m having very slow 4G speed here in Leeds. Speedtest is 1 Mbps download, 32 Mbps upload. it seems to have been like this for a few days now.Is anyone else having problems?

No signal in London West end

I ave had my smarty simm deal for 4months now and there is no signal in the West end of London - my partner recently moved also and the same with her. her friend who has smarty too found the same problem, this is bad for women or young people who nee...

Voicemail

I have not set up voicemail, but callers are are answered and asked to leave a message. I then get a notification to say I have a voicemail, but when I click on the link to listen it says I have not set it up. This doesn't seem right. Any suggestions...

Low speed after moving address

Ive been a happy user of smarty for a handful of months now with no problems. In my previous location I would get upto 10 megabits according to speedtest, but for the couple of days since I moved my speeds have been topping out at 0.3 megabits. I am ...

Fyreloris by SMARTY Pioneer
  • 1326 Views
  • 4 replies
  • 0 kudos

AGIAN SUPER LOW CONNECTION DATA!!! west london!!!!

I'm getting really annoyed with smarty mobile UK due to their lack of service availability!! It shows full 4G bars but can’t even open a webpage 99.9% of the time !! And NO I don’t want to change network!! So no smarty pants make any rude annoying un...

Oz90210 by SMARTY Maverick
  • 269 Views
  • 0 replies
  • 0 kudos

Consistent 3g signal

HiYesterday I switched to smarty to take advantage of an unlimited data plan. As soon as my sim was activated I was only getting a 3g signal with a download speed of approximately 6 mbps.This morning when I contacted customer services via the chat fa...

Weak signal indoors with 4g router

I'm unhappy with my home broadband provider and looking to move to 4G broadband with three.I  am testing a ZTE 4G router with a smarty SIM. Network coverage checker tells me I should have excellent service indoors and out. 5G is not available in my a...