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Voice calling delay

akis
SMARTY Pioneer
SMARTY Pioneer

I am occasionally getting very significant delays in my voice calls, so that the other person does not hear what I am saying until later, and it is impossible to have a discussion. This has been happening on and off - has anyone else seen this problem?

2 REPLIES 2

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hey akis 

I am unfortunatly unable to access your account to help you further I recommend talking to our customer care team on chat who can give account specific advise https://smarty.co.uk/contact available daily from 8am โ€“ 8pm.

 

PaulJerv_110387
SMARTY Pioneer
SMARTY Pioneer

Yes, I get this frequently with wifi calling.  As a result, I'm leaving Smarty.