Hey SMARTY users! ๐
We want to hear from YOU about how you log in to your SMARTY account โ the good, the bad, and everything in between.
๐ฌ Got a few minutes? Share your thoughts on:
- Your overall experience โ Is logging in smooth sailing or a bit bumpy?
- Any issues youโve faced โ Trouble with passwords, codes, or logging in from a new device?
- Speed & responsiveness โ Do things load fast enough for you?
- Multi-Factor Authentication (MFA) โ Have you tried it? Does it feel secure and easy to use? Would you improve anything to make the experience more convenient? If so, what would it be?
- Login options โ What other sign-in methods would make life easier? (Face ID? Magic link?)
- Security confidence โ Do you feel your account is safe with us? If not, why?
- Account recovery โ Ever been locked out or had to reset your password? How was the experience?Would you change or improve anything? If so, what? What is your preferred account recovery method and why?
- Accessibility - If you use screen readers or other devices/software, how easy was it to login? Is there anything that can be improved to make it more accessible for everyone?
Your feedback helps us build a better, faster, safer login experience for everyone ๐
๐ Drop your thoughts below or fill out our quick survey here: Take the Survey
Thanks for helping us keep SMARTY, well... smart! ๐โจโ The SMARTY Team
