Forum Discussion

garybux_2893247's avatar
garybux_2893247
SMARTY Pioneer
05-12-2025

Auto renew

Hello there

If i have credit in my account balance will it take from there first or straight from my card on auto renew?

1 Reply

  • Tascha's avatar
    Tascha
    SMARTY Moderator
    07-12-2025

    Hey garybux_2893247​ you will need to make sure auto-renew is switched on if you'd like the plan to renew automatically. This applies even if you have credit in your account balance. 

    If you do have credit in your account balance and auto-renew is enabled then the renewal fee will be automatically deducted from the account balance first.