Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have a couple of questions 1) I have requested my current telephone number to be ported across to smarty but smarty have issued another telephone number to me. Am I right in thinking this number is temporary while my correct number is being ported ...
I added a person to a group but entered email wrong now it's stuck on pending will it expire ever if the other user never responds to request?
So the settings you change it says open '3' but mine says Smarty not 3 ? If I change it and restart phone it goes back to 'smarty' also the APN setting is already correct so will it work abroad am I good to go ?
Recently the quality of the data speed is very poor. As a solution, I tried to force my phone to use only 3G and the speed is a lot better. On the 3G network I'm having 10-15Mbps, while on 4G most of the time it bearly reach 2Mbps. So at the moment -...
The payment option on your app won’t work . Been trying since Saturday but the payment method just keeps spinning around
HiBoth myself and partner on Smarty have not been able to make calls to UK landlines, or mobiles We can receive and make local calls in SpainI can receive and make texts from and to UK mobiles and I have access to data. When I try to make a call to U...
Can you use your smarty data in the USA
My current data speed is 1Mbps. Is anyone facing the same issue in London? I am basically paying for nothing. I have checked the data speed in my house using other networks and I get 80 Mbps minimum. Is there any solution to this or should I move to ...
No voice calls on my phone nor my son's for last couple of days, both fine before and 4g compatible. CF381HL has an issue on the server checker but any idea when this is going to be fixed? We all moved to Smarty from Tesco/O2 because of a similar inc...
I need a new phone due to 3g ending. im looking at this phone... https://www.unihertz.com/products/titan-slim ConnectivityBands: 2G GSM (bands 2/3/5/8), 3G WCDMA (bands 1/2/4/5/6/8/19), 3G CDMA2000 (bands BC0/BC1), 4G FDD-LTE (bands 1/2/3/4/5/6/7/8/1...
i Am recently running out of data all the time. What could cause this as it was fine before
I signed up to smarty but never got my Amazon vocher.
You sent me an email to log in but still not told me how to claim my Amazon gift card. Iam really not happy
I'm a new customer and have the option of referring a friend either by link or a physical SIM delivery.I opted to send a physical SIM delivery. How do they get the same deal as I have? Do they have to insert the SIM and then somehow pic a deal or are...
No internet
I haven’t receive my SIM card yet, but I accidentally hit the activation button. So now I don’t know how to cancel it and also how to find my deliveries. If could, how can I cancel the ordering data plan?
Why I did not get internet in Lithuania , where is my 12 GB
