Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
i replaced the sim EE network to smarty data and text messages working properly but incoming and outgoing not working please help me and resolve the problem.Best regards Ghulam Muhammad
Had a few issues today . Had to contact Apple to sort out my new computer . They tried to ring me back …. First attempt went straight through to voicemail even though I was connected to WiFi calling at home . Contacted smarty to deactivate voicemail ...
Really is time for Smarty to sort out esims. Come on!
I recently received a replacement SIM from SMARTY as my old one stopped working. This arrived but it has not transferred my existing number. I now have a working SIM with a brand new number. I desperately need my old number re-instating. Does anybody...
I recently had to request a new SIM card as my old one stopped working. This arrived but has not kept my old/existing phone number. I now seem to have a working SIM with a new number. I desperately need my old number re-instating. Does anybody have a...
New to smarty.SIM doesn't work too well... Customer services wnt me a new SIM, but account paused and account doesn't allow to unpause or activate new SIM. Have had endless problems for 2 weeks now, so a bit desperate to get my SMS working, calls co...
Am I able to gift data to a friend who is on a different network? They're unable to join smarty until their contract runs out
I've recently transferred my old number and provider to Smarty. But my bank is telling me there is a Sim Swap Error which means I cannot use my banking debit card to make online orders. Visa Secure Password would normally receive the change of provid...
Hello how do I deactivate voice mail please
When I text people the message is sent on the temporary number that smarty gave me prior to porting. This has only changed recently as I have been with smarty a while now and had no problems until September. My number is correct in the settings so no...
Hellp,I was pickpocketed and I don't have my phone. Can I transfer that number?
I just paid for my Unlimited Data top up 4 hours ago and my dashboard still hasn’t updated, nor have I received a reciept to confirm. It clearly shows in my payment history that they took the payment. I’ve been trying to get a hold of them for 4 hour...
I have a OnePlus 7pro, and I'm getting complaints from callers that they can hear their voice as an echo. I have switched off voice recording, but it's still happening. Can anyone help?
like many posts on here I have just purchased a 3 day unlimited data add on that won’t work. the timer is already counting down but I can’t get online. I had bought it to cover me until my broadband can be connected so really frustrating. Any help gr...
Hello,I'm thinking of getting a PAYG mini phone I have smarty unlimited monthly plan but id like to have the option to use my existing plan on another SIM if that's possible is it free to add another SIM to my account? If not how much extra on top o...
Why am I getting email at 1:20 am saying my bill has not been payed as I have a complaint about this same thing
Hello, I suddenly have a problem whereby I can’t make or receive calls. I have changed to a new SIM card and still no joy. Swapping to a different Smarty sim resolves the problem. Smarty customer service have been spectacularly unhelpful. I have rese...
I only use my work phone for calls, text message and WhatsApp. I can still text but can no longer access my voicemail, make or receive calls when I am at home. I work from home, so it's an issue. It only works in my garden! I assume it's due to the 3...
Hi,When I get an incoming call, my (Android) phone used to announce the name of the person calling.Since switching to Smarty Mobile this no longer happens. Is there something I need to do or is this feature not supported by Smarty??Thanks
