Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have been over charged again this month on my auto repayment .
I sometimes need to send photos by text but they always fail, does anyone have any suggestions to why? I have added £10 additional credit and reduced the size of photos but still they do not send.
How do I get my home page to show the activation screen to put in the sim card number
How do you get the home page to open the activation page for me to input the sim card number. All I keep doing is going around in circles. I am told to close my account and then open it and off we go again.
Back in July I was in the Faroe Islands, Part of Denmark but not in the EU as far as Smarty is concerned (Vodaphone accepts that it is though!)As there was no roaming, I bought a £15 international addon (or a £15 addon), the money came out of my acco...
The current unlimited plan via Money Saving Expert is now £16. Please can by bills change to include this reduction from the current £18 that I am paying.https://smarty.co.uk/plans/unlimited?vc=15Mth16UnlJun24Aff&utm_campaign=awin&utm_medium=affilia...
I’d like to unlock adult content
I'm switching to Smarty I've sent my PAC code but the switch won't be complete until Friday. Does that mean I will have to do without until then or can I put the old SIM back in in the meantime?
Hello ALL - I am wondering if anyone can help - I'm trying to switch my current plan to one I have seen advertised which is 120Gb for £12 but its not available to do when I click any links only the 100Gb for £12
Hi everyone. I requested a SIM to be sent to my home address to give to a friend. This was around 3pm on the 9th August. I’m not sure if I’m supposed to receive an email to say the SIM is dispatched or not, but I didn’t get one. I did for my own SIM....
Will my smarty SIM card work in South Africa
my router is not working. I have tried to following instructions to update the APN but they do not apply / are incorrect. Any advice? Thanks!
Hi, I had previously been successful in connecting to the internet at home using a Smarty sim in a Huawei H112-370 5G router. I have been out of the country recently for several months however, during which I suspended use of the Smarty sim since I ...
Can we use our data in Greece
I’m heading over to Spain shortly and will be using a lot of data on the second day of my visit. If I was to purchase the 3 day unlocked data package at the start of my trip, would the 12gb allowance begin on the fourth day or does it not work like t...
I’m heading over to Spain shortly and will be using a lot of data on the second day of my visit. Using WiFi not possible or reliable.If I was to purchase the 3 day unlocked data package at the start of my trip, would the 12gb allowance begin on the f...
Hi I have just set up a data package. I have set up a payment by PayPal but I do not want to auto renew each month. Can anyone tell me how to stop the auto renew as I have tried everything and cannot find how to do this. Would appreciate your help t...
Had my number port in yesterday and can't receive texts or calls and had email say it was delayed too what can I do
Hi guys today I got a brand new lG wing brand new in the box I've put my smarty mobile and it is registered in as the network but I cannot receive or make calls I can receive Texts I've checked everything on the phone thinking that is because the pho...
