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Access to www.britishgas.co.uk was denied
You don't have authorisation to view this page. HTTP ERROR 403 Smarty, please have a chat with BG and remove your IPs from the blocklist. Sometimes I can airplane mode to a new IP and get in bu...
i3
18-12-2025
18Views
0likes
1Comment
Auto log out of account.
How do I stop the auto log out of SMARTY on my I-phone. I don’t use face recognition and it’s a pain having to enter e-mail address then log-in password each time?
MartinW_204
18-12-2025
13Views
0likes
1Comment
New Joiner
A friend has recently joined via a link i mailed to her, this was over a week ago, I had gone through joining process, provided the PUK code ( Vodaphone confirmed she was leaving them), selected tari...
ianMcInt_417304
18-12-2025
Refer a Friend
11Views
0likes
1Comment
Connection..
I've recently joined Smarty from O2. I have signal but my calls get cut off. When I try and call back the phone says 'server unavailable '. Anyone else get this? It's beyond frustrating and I'm t...
MarkBur_3643840
18-12-2025
Call Issues
Network
9Views
0likes
1Comment
Acitivat sim
Hello, I tried to activate eSIM myself and completed the process, but I found that my phone does not support eSIM. In the meantime, my real SIM is not working. I tried to find a way to activate my SI...
DARSHANG_449752
18-12-2025
Activation
Customer Support
8Views
0likes
1Comment
updating payment card results in immediate charge & increase in tariff
Hi. A few months ago I signed up for the special offer £16 unlimited plan (usually £20). Recently I have added a new payment card to my dashboard in preparation for changing banks. When trying to ...
Solved
Vikingbeard
18-12-2025
5.3KViews
0likes
8Comments
Slow data connection
I am with Smarty for as long as I can remember, was generally ok with the data speeds I was getting, but just over an year ago I was given a work phone which is on EE network, and during this period ...
coe123
17-12-2025
Data
Network
27Views
0likes
0Comments
honor 200 lite compatibility?
will post again, not sure where my first post went to I have an honor 200 lite, for my adaughter. the smarty sim used to work, seemed to stop in november? the phone sees it, knows it's smarty, ...
SimonJo_3069605
17-12-2025
9Views
0likes
0Comments
Making and receiving calls from abroad
Hi I cannot make or receive calls from abroad (non EU). I was recently in Paris and everything was working but now outside of the EU it doesn't. I have added £3O of add-on but it is still not worki...
Leef
16-12-2025
783Views
1like
3Comments
Nokia C12, VoLTE compatibility
I have a Nokia C12, I have checked all the options for VoLTE compatibility on the Smarty website and it states it is compatible. But it doesn't seem to be. Smarty "customer support" say it isn't. Whe...
DerekHa_1359524
16-12-2025
23Views
0likes
2Comments