Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi guys today I got a brand new lG wing brand new in the box I've put my smarty mobile and it is registered in as the network but I cannot receive or make calls I can receive Texts I've checked everything on the phone thinking that is because the pho...
Hi all, first post so be gentle and apologies if this has been covered but I have searched here to no avail.We have identical phones (Samsung A40) and Smarty plans. My phone has the option to enable 'WiFi Calling' but my wife's does not.....the optio...
Hello everybody,Ive just signed up to Smarty Mobile on a SIM only plan. As I don't use a lot of mobile data I opted for a low data allowance plan which should be sufficient for my needs.However, I will buy a data add-on as a safety buffer should I ne...
Help! I am new to Smarty, but I am having all sorts of problems with the App… when I log in, I can see the home/landing screen for around 1 second before another screen pop up with a bell at the top and the words “share exciting things with me” with ...
Hi I've gone to EE after being with smarty for a few weeks as the coverage is better.I want to keep my number and asked for a stac code, is this right ?
We have an account with three phones already and we’re trying to add one. We already have the SIM but there’s no way to register it. The web site doesn’t allow us to open a new account without ordering a SIM, which we don’t need and clicking on ‘Add ...
I bought a Moto G54 recently wanting it partly for wi-fi calling. Just after I bought it, it seemed that wi-fi calling was working. But now it doesn't.I have a Moto G82 which gives me wi-fi calling, so this rules out many possible problems for the G5...
This is an update to earlier mid-December postings on wi-fi calling that weren't then visible because of SMARTY problems.I bought a Moto G54 recently wanting it for wi-fi calling. Thinking that as it was a modern phone (only came out last September) ...
Hello,Today I have started getting PDP Authentication Failure messages on my iPhone 14. Not had this before and I have been using Smarty for over a year now.
I have just moved over from three since I have moved over I have not had 5G all I am getting is 4g when I was with three I had 5G all the time I have a Google pixel Pro 7 so I know it's compatible. My partner she is still on three I'm getting 5G. We ...
I’m new to smarty, just put my sim in after waiting days for my number to transfer. All details are up to date (I’ve changed my mobile data settings like the post says to do once joining). When I put data on and turn off WiFi the top of my status bar...
I paid 17 pounds for extra data in the UK and I wanted to pay in EU, can this money be sent out of plan?
Yesterday I paid by mistake. I wanted to pay extra for extra internet data in the EU, and I paid for data that I already have unlimited in the UK. Will it be possible to transfer this money to an account outside the plan, or will it be lost
Yesterday I paid by mistake. I wanted to pay extra for extra internet data in the EU, and I paid for data that I already have unlimited in the UK. Will it be possible to transfer this money to an account outside the plan, or will it be lost
Hi there, I joined Smarty a while ago and I kept my current number but since I've been getting a lot of cold/scam/spam callers, I now wish I have a brand new number. Will Smarty provide me with a new phone number or do I need to get a brand new SIM w...
I haven't had any network access since this morning and it's causing me a nightmare at work. I don't understand what the issue might be. Please can you advise?
Hi I went live today but have no service
I added a 2GB add-on for someone in my group plan and although it shows on their Dashboard, data is still not working on their phone.Does it take some time before the data add-on is activated?I received email confirmation that the add-on had been act...
