Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Help porting an exiting number (from a Smarty account) to a new Smarty account. Throws an error.
My daughter is at Loughborough Uni and in accommodation with no internet access. Will a 4 or 5g router do the trick for her? According to the coverage she should have excellent 4g but only 5g outside. Also, can she use a single unlimited data / ca...
Hi all just got a ZTE ROUTER.With a smarty sim.How do I use it abroad my provider is Vodafone business contract on my phone.The smarty plan is unlimited.Cheers in advance Graeme
26/08/2024I have 49.91GB left of 50GB but can not access or search the internet via google with my phone and smarty account, but soon as i turn on my wifi access (to my router) all works fine (OK) is there a problem with smarty and access to the int...
It may be a coincidence, but since moving to smarty, my phone will no longer let me make contactless payments. I get the message:Your device doesn't meet security requirementsYou can't pay contactless with this device. It may be rooted or running unv...
i have a phone that uses 4G for data but not calls and texts, will data still work after the 3G switch off or are three going to block phones that dont support 4G calling
MY wife and I have entered our phone numbers and pac codes from our previous service provider and We have still haven't been able to get pass that Please re-check if your number is correct and try again when we know we inputed the correct data. Can s...
I’m trying to connect my Home Camera to PAYG Smarty mobile WiFi network, using Sony Xperia XA1 phone. The Camera App is asking for WiFi name and password. Doesn’t anyone know how to find these ? Many Thanks.
Plenty of posts telling me how to switch it off. Zero on how to set it up, find voicemail number etc. Smarty should send these numbers to new users.
Hi,My number has successfully been ported over to Smarty but my number in RCS messages is showing the original number before the port.I have tried turning off and back on RCS chat, restarting the phone, switching the phone off, removing the sim etc b...
Hi guys,I'm currently in France and would like to use my phone to stream TV in the evenings. Can I pay for a 7 day unlimited data add on first at a cost of £10. And then pay for a 3 day pass to use all of the data (not just the 12G fair usage) at a c...
My dad referred my mum a year ago. My mum then referred me 6 months ago. We all use smarty but none of us has ever received the promised gift cards. So I’m curious if anybody out there has ever actually had one or is it just a scam to entice you in?
Hi, I'm just joined smarty hoping I will be able to live stream on tiktok but my Internet speed is dropping to 1mb/s download and less then a 1mb upload on 5g network. On my giffgaff I have quicker and better connection on 4g then smarty 5g. Anyone e...
How the hell do I get through to SMarty as problem on my billing. All I get is irrelevant articles - losing the will to live
I am reaching out as I have repeatedly contacted SMARTY's customer service regarding an ongoing issue, but it has not yet been resolved. On July 21st, I ordered a SIM card and received a confirmation that it would arrive within two business days. Ho...
I have a Sony Xperia 1 II. I like to understand why my phone is on the list when my phone fully supports Volte. Sony clearly states that the phone will work with a network once 3G is turned off. I have also turned off WiFi calling and called my mum a...
Good morning allIf I first activate a new SIM at 12 noon for example, will the plan run to 12 noon the same day of the following month? Or does it expire at midnight the day before? I've had both with previous providers and was just wondering how Sma...
Can't receive calls but I can call out, this has been since the last update my phones been dodgy. Tried network reset and turning my phone off with no luck m 23
I'm not receiving calls but I can call out, also when I'm on the phone my calls keep dropping and cutting off it's been dodgy since the last update, this is really frustrating as I need my phone for work and family purposes
I have been trying to port my number to another provider to leave smarty.I recieved an email from smarty saying to do:I cannot find where in the dashboard to speak or type anything relevent to my porting issue.We're afraid there's been a technical is...
