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Help

I need help my what's app as been stolen and I have been told I need to contact you about my SIM 

Roaming internet

I have a TPLink router with a smarty sim.Android phones, iPad and Samsung tablet are all connecting to router which is showing Roaming but all devices are saying no internet despite having been changed to mob.asm.netAnyone able to help

No Access

I have paid for my service before the deadline and now I’m getting emails saying my service is about to expire.. I have no access to 0800 numbers either is there something wrong with this service today?

Resolved! Wifi calling xperia 1

Any success with having wifi calling working on sony xperia It was working on EE before switching to smarty

Was on a doubled 30gb deal

So I was on 60gb a month, but I noticed it was reducing astoundingly fast over about 3 months, so now I'm on 100gb for 12 quid, I feel 3/Smarty have screwed with the variable/algorithm to get the more cash imo..

leedorney by SMARTY Teamster
  • 795 Views
  • 4 replies
  • 0 kudos

Nuisance calls

Hi I need advice my daughter is recieving caller id blocked nasty calls from someone who is calling her names , I need to find out what the number is , we have recently lost our eldest child to bullys and this is unacceptable and the police have been...

Paypoint and auto renew feels like no choice

Hello all I have never got anywhere with my other queries in the past so let's hope. I will not mention the fact that the speed I receive on unlimited data is unusable 40 percent of the time, unless I'm using a pack with limited data then it's bye by...

4g and 5g Not available

I have moved address in last 4 days, before the moved I was getting speeds of 200MB to 400 MB a second in city center where I lived.  I have only moved half a mile away and now I cant get even 1bar of 4g or 5g.  Download speeds are 1MB a second uploa...

Liquadia49 by SMARTY Maverick
  • 2728 Views
  • 18 replies
  • 0 kudos

Using SMARTY In France

Hello, I'm about to go on a driving tour of France that will involve a lot of Google Maps navigation and because I drive a very old car this will done on my Andoid phone. I've read a few posts about poor coverage in France but none very recently. Is ...

PC4510 by SMARTY Pioneer
  • 1063 Views
  • 3 replies
  • 0 kudos

Group Plan Colours

When you create a group plan there is an icon showing coloured circles representing the sims.Is there a way to change which colour each SIM is?

Getting my old number

I have been using my phone for a while and didn't even realise that my sim card was not registered yet. I no longer have my old sim card, but I want to keep my old number. How do I do that??

Resolved! Refer a friend

Referred my sister  and my mrs to smarty ,only received a voucher for 10 pounds for my Mrs, not my sister  ?