Have activated my sim on a new phone, I have a pac code but I can’t get the code to work.

[Goddess_Bastet]

What is the error message. (If one is shown)?

If you access your account online does it offer the option to enter the PAC code?

[MSF]

@JohnMcM_1845324 Have you checked the PAC with your previous network? Is it definitely in date (30 day expiry as I recall)?

If everything is correct and it still won't work, you need a web chat with Smarty Support team.