Exciting opportunity, SMARTY Community! Shape the future with us by testing our latest referral program designs. Your feedback is crucial. Drop us a message to secure one of the seven available spots, and we'll be in touch with further info. Let'...
We are aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls and text services. We are sorry if you've been impacted by this, please check back here for updates.
We are aware that a small number of customers may be experiencing issues with our network this morning. Our engineers are working hard to fix this as soon as possible. We are sorry if you've been impacted by this, please check back here for update...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
As the price of everything seems to keep going up, we want to keep our new plans as simple and honest as possible. So, if you want to get more SMARTY for your money, check out the latest plans available to you. You can always keep your current pla...
Will my number be ported today. I was told last week that yesterday was the day. All Ii have had is a message telling me there has been a problem and it will be late. But how late.
Cancel so some cancel my account so can get all my money back don't like this network
Hi will a smarty date sim card work in a 3 network mifi device. As I am with smarty with my mobile plans wich is ok but my Samsung I.M. messenger has never worked since i have been with smarty. Any advice on both questions would be a great help .
Hi Everyone, Does anyone have any knowledge on SMARTY's Data only SIMs? Is there any difference in the way CGNAT is applied?The reason I ask is looking for a backup solution to my FTTP, the main requirement is being able to use VPN to connect to my w...
Hi there, had anyone had issues using data & SIM card while in the eu ?
Has anyone successfully connected to the London underground wifi? The instructions say to join the "Three_UK" SSID using the AKA method. I have followed this, but I have never successfully connected, so would like to know if it's just me
Hi,Does anyone know how I can register my date of birth so I can then request a PAC code?As far as I know I have not even registered my DOB and I can't request a PAC code because my DOB doesn't work.Thanks
I’m so annoyed. I was told my number has ported over to Smarty but I’m not able to receive calls or texts. I’m extremely frustrated because I’m expecting important calls from the hospital as I am currently under investigation with a health condition....
I was trying to ask this in chat but I think the operator's English wasn't up to it and then they dissapeared on me. Waited 20 mins for the last message to be responded to and I've given up - might be quicker here!
Hi guys. Unfortunately I have to say, that my first experience with Smarty isn't positive. I activated my sim card 16/11 and since then my account is active and I'm being charged. However I wait 4 days already for my old number transferring. 4 days w...
Hi all, I've got a smarty Internet data only sim (£9 per month)I've installed it in unlocked mobile phone and want to use it for chromebook to connect to the Internet. Previously I was using my personal mobile but I wanted a dedicated alternate leavi...
When I am logged in and go to look at the Usage history summary I can only see months up to last January (2023) (see below), the last 9 months (up Sep/Oct 2023) are missing! I can see the details by clicking on 'View all by month' but really I want t...
Mast repairs ongoing. Is this normal ? The network shouldn't be down for this long. Literally first day activation, same on day 2!
got no signal paid lot of money just won't my money back if not going to work for me can't get any signal anywhere it scam
Hi, I'm having difficulties paying because PayPal payments do not seem to work, I always get the same issue, "a problem has occurred during payment" o something like that. I never get this issue with another retailers, the issue is with Smarty as I c...
I’m writing about persistent problems with my data speeds on a Smarty Unlimited data plan. I use my 5G mobile to tether at home. This works very well and download speeds can be as high as 500 MBps in my home, which is near to a 5G mast. However, aft...
Hi Guys Just wondering why is happening that I have a full 4g signal, but I've no Internet connection. Its really annoying as I using delivery apps, and many time I struggle to accept orders, as no Internet connection...Any suggestions, or it's happe...
Hi can you send me my PAC code
I transfered my phone number to smarty but my texts are showing the smarty phone number I was given
