Exciting opportunity, SMARTY Community! Shape the future with us by testing our latest referral program designs. Your feedback is crucial. Drop us a message to secure one of the seven available spots, and we'll be in touch with further info. Let'...
We are aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls and text services. We are sorry if you've been impacted by this, please check back here for updates.
We are aware that a small number of customers may be experiencing issues with our network this morning. Our engineers are working hard to fix this as soon as possible. We are sorry if you've been impacted by this, please check back here for update...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
As the price of everything seems to keep going up, we want to keep our new plans as simple and honest as possible. So, if you want to get more SMARTY for your money, check out the latest plans available to you. You can always keep your current pla...
Anyone’s WiFi down
Have a data sim for a sim router will connect but no internet help please
I've just done a couple of things, activating a new sim and transferring a number to an existing smarty sim. In both cases there were minor issues.Email links wrapped with maildrill fail on both firefox and chrome{"status":406,"message":"Not Acceptab...
Hi peeps. How do I get the configure setting sent again? Kind Regards Dave
I am being gifted a locked Samsung mobile phone (I don't know which network it is locked to) and I am asking to see if anyone has any suggestions as to how I can unlock the phone without having to pay to do it i.e. from my laptop, via the phone etc??...
Hi, my wife and I both have Pixel 2 phones on the 30GB tariff (we recently downgraded from the Unlimited tariff) and notice that over the past week or so, push notifications only arrive when we are connected to wifi. When out on 4G, we can use all o...
Hi just joined. Is it possible to keep my new number? But also keep old number? Port in old number and transfer new number to PAYG?
Good evening all..... I Have a NETGEAR 4G Router capable of Download Speeds of up to 1 Gbps and can WiFi Connect Up to 20 Devices, I also have it connected to a Poynting 4G-XPOL-A0001 Cross Polarised 4G Omni LTE Antenna. Yet only getting one signal a...
Black Friday is once again upon us! And at SMARTY, we believe in making life simpler, especially during the hustle and bustle of sale season. That's why we're excited to share with the SMARTY community our Black Friday SIM Only deals that are no-non...
I have a new phone and new smarty sim. I want to keep both. How do I activate second sim please
Spoilercan not get passed the password stage , keeps saying incorrect password , ive even changed the password a few times , can not get passed the password stage , keeps saying incorrect password , ive even changed the password a few times ,
Hi, since today my phone states "no sim / no service " I have rebooted my phone, cleaned the sim and put back in. I have also tried in another phone which still says the same. What do I do now?
Can you clear phone/SMA history in app or website?
Hi, I can not use the Tesco Banking app with my phone (Samsung Galaxy A52s), and today having spoken to the Tesco Banking helpline, they have sent me a text containing a password re-set code, which hasn't come through to my mobile number? They sugges...
Hi ,I am flying to Thailand next week for a 4months stay,with regard to using the Smarty UK Sim card,I have already activated the APN prior to departure,can you please advise on questions below:1. Do I have to put an Add On credit amount on my phone ...
I would like to transfer one of my smarty telephone numbers to my friend. I would like to keep my account as I have other smarty numbers within my account. My friend would like to keep this number and stay with smarty, currently he has no smarty acco...
I got a new Smarty SIM and am happy with reception at home.In the package there was another Smarty SIM which I want to use on another phone. When I try to activate the other SIM it asks for a SMARTY account, and when I use my existing account it just...
I think I might have joined a subscription which is a bit of a con bycan you intercept if it’s unusual to my smarty history small error which they might try to charge to my phone.
I think I might have subscribed to a con subscription, very expensive. How can I stop them added to my smarty plan
