Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Model is listed as XQ-BT52 and preferred network type shows 5G/4G/3G/2GThe incompatible list does show a Sony Xperia 10 iii 5GWould I be correct in thinking that my phone isn't compatible?Thanks in advance
i have noticed several posts on here about problems making calls, £g has recently been closed down meaning phones that do not support VOLTE wont work on smarty, unlike other networks there is no 2G on smarty. older 4G phones will still be able to use...
Any plans for Visual Voicemail for SMARTY and any other networks that use the 3 network infrastructure? Voicemail is quite 1990s in that it delivers a text with a just a phone number, so you have to dial voicemail in order to identify who the caller...
Waited 3 weeks for 2 different SIM cards that never arrived - despite all the emails saying ACTIVATE your SIMwell, I would if any of them had arrived?was told to log on to an account I didn't have - so had to create this one to try and request a "14...
Can someone please tell me why i keep getting charged every month even though i have unchecked the Auto Renew in my dashboard? I have a data sim, and only want to use it occasionaly. I unchecked the Auto renew last month and a payment was taken for t...
I don’t got signal so I need to go can I get my pack number
Can anyone help ? I am trying to buy a £10 add on but both the ‘buy buttons’ (Apple wallet or Other Way to Purchase) simply don’t work.
Hi,Is there any way to stop voicemails starting with reading the mobile number first?I'd rather have the voice message first, to see if I need to ring back.rather than having to sit through the reading of the telephone number of the missed call.Many ...
Im ned PUC code
Hi.. can any one tell me why a phone call from a 0800 goes straight to my voicemail when I am abroad? Many thanks.
How can I access my incoming call logs for a specific billing cycle? I need to review my call history for the past month and I'm not sure how to access it. I have checked the 'Usage history' page (/dashboard/usage-history/{date}/voice/0), but it only...
My daughter is on her first trip from home with friends and she has no data at all. Roaming is turned on but she has no data despite this. She has data available on her plan. I looked on the website and it said to go into mobile network and change AP...
We are both with Smarty and checked that we were 4G but the last two days we cannot make a phone call as no dial tone. one phone is Samsung Galaxy J5 SM J530Fthe other is Sony Xperia 10 13113We are based in chepstow.can you help please
How can I get a report of my received calls? I need this for an official matter.Many thanks.
How I’m receiving my PUK code
When I call a landlines, they simply cannot hear anything I say. However, mobile devices have no problems. Smarty says I have perfect connection and no matter where in the UK i call from, i still get this issue. I've had this problem for years now an...
OK since 11th september Ive lost calls going out or in and voice mail Ive got taxes and Internet im on 4g and phone is volte i cant call from house but if i go to Glasgow city centre half a mile away i can make calls thanks for any help
30GB monthly data plan. Not accepting anything in assoicaited productsI am trying to update my card details so that I can pay my sunscription.It is being rejected. The reason given is that the security card is invalid. I am entering the number as sho...
So, I keep getting a messsage, when trying to add an image in a reply to a post, that I am not allowed I had this when I 1st joined the Community (many, many years ago) but was then able to, and now again it's being restricted Why?? Anyone know why ...
It's been a few days now that I can't make any calls and the incoming call don't reach me, I always get the missed call message after, even if I have full signal, Internet is OK but no calls
