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APN

 On Smarty's help page for connecting to the internet on iPhone it says for Mobile Data change APN  to mob.asm.net and the same for MMS. When you do this it changes to three.co.uk. Is that correct? I know Samrty uses tyhe Three network. 

Sooty1951 by SMARTY Pioneer
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No Internet

Every weekend and school holidays we lose our Internet.Called smarty they say mast in our area overcrowded. So suck it up or go to different supplier.Great customer service.Why not please some of your customers and upgrade the mast !!.

Refer a Friend

I would like to use the Refer a Friend to my friends and family, but some had already been a Smarty customer, but their account is closed due to lack of use. Would they be able to use the link and rejoin so they get the incentive? Thanks for any help...

Bought sim to active

I received a free sim with my router but to create an account I had to arrang delivery of another to get a number allocated, but j need the sim activate today that I already have 

Bad signal

Hi I live in brundell just outside of Norwich,  got terrible signal.  Any suggestions. Adam 

Phone transfer

Any new customers struggling with number transfers, I gave them all my information for a transfer a week ago and it’s still not done and nobody can call me on my new sim and old sim because of “signal problems with transferring”. Everytime I’ve spoke...

Resolved! Pensioner new to smarty

Please can someone tell me if the blue line is what I have used Or is it what I have left I'm confused 

Cheryl66 by SMARTY Pioneer
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Can't use FaceTime or iMessage 0n iPad or MacBook

I joined SMARTY last month and ported my number from my previous network provider (THREE). All seemed to go well: this number appears on my SMARTY dashboard and calls/messages are coming in, plus this is the number that shows for me when I contact ot...

Resolved! Phone settings displaying wrong number

My old number transferred ok and works fine but the new SMARTY SIM number is still displayed in my iPhone settings against the installed SIM which is confusing. That’s the number actually printed on the SIM and I confirmed that it’s not related to my...