Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
One of my SIM cards is in use in the CCTV. A few days ago it stopped working so I purchased a £10 top-up. However, this hasn't made any difference.The plan renews tomorrow but I found it frustrating not being able to use the CCTV.Am I doing something...
I have just acquired a Honor X6b and I cannot place or receive any calls. The signal goes from 4g to H as soon as I try to call. I can get and send messages so why is the call function not working? Any ideas please?
How can I get extra data. I’ve just paid extra money. But says won’t add till 17th Jan
I have been a SMARTY customer for a few years now. In the past month I have experienced very low Data speeds to the point that when streaming Netflix, Disney etc there is constant buffering to the point it's unwatchable. Up until recently I've experi...
I just received an email saying that the merger between Three and Vodafone has been approved by the Competition and Markets Authority.Vodafone are a very expensive operator.Will this mean the end of the great value packages that Smarty offer?I hope n...
Amazing, swithing to a more expensive package, promising everything and no speed limit. But, again, no phone calls
I have recently returned from Turkey, I set up my iPhone as advised on smarty site, I had no phone signal, could not make or receive any calls at all. Is this normal? What is the problem with this when out of Europe.thanks
Does anyone find their phone signal dropping in and out constantly
Can anybody help me? I haven’t heard back from SMARTY. My insurance company requires a Proof of Usage PDF. Any help would be greatly appreciated.
Hi. I've just signed up for the smarty unlimited data/calls/text 1 month plan. I've received an email and text saying it's activated and my phone says I'm on the smarty network and I have a full signal but I have no mobile data to access the intern...
@Links to members I changed to Smarty. My Number ported over. However, when I send a text it still.shows the temporary number. When I go into my phone I. Settings it shows my temporary number. I use an android Samsung fold 4. Any advice appreciated...
Hi I have an Iphone12, I transferred my old number across to Smarty. However when I text friends it comes up with the new sim number. I have tried to edit my number and change it back to the one I want to keep but it won’t save it. Can anyone help? ...
Dear Smarty Team,I was a customer with yourselves for over 3 years and the only reason that I left back in July 2023 was due to coverage issues. Upon close iinspectrion I have just realised that although my account is closed I am still beeing charged...
A few weeks ago I was on a late night train, moderately quiet in our carriage except for a group of young men that were harassing a young woman who was on her own.Having tried to intervene, I was threatened and told to sit down/mind my own business.I...
Do you supply home broadband?
How to get contact with any one
Hi, I am desperately trying to reach out to someone who is currently in another country. She has no credit and access to no service there so the only way is for me to pay. Is it possible that this is so difficult? It's almost Christmas day and this ...
Good morning community, I wondered if you could help me? I have moved over from Vodafone to SMARTY obviously to try and save myself some money.My problem is my phone rings for 32 seconds before it goes to voicemail. I own and run a small business and...
