BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
On Smarty's help page for connecting to the internet on iPhone it says for Mobile Data change APN to mob.asm.net and the same for MMS. When you do this it changes to three.co.uk. Is that correct? I know Samrty uses tyhe Three network.
What happened with my account?
Every weekend and school holidays we lose our Internet.Called smarty they say mast in our area overcrowded. So suck it up or go to different supplier.Great customer service.Why not please some of your customers and upgrade the mast !!.
How do I cancel a group member and once they are cancelled will the automatic renewal stop for their sim card?Thank you
I would like to use the Refer a Friend to my friends and family, but some had already been a Smarty customer, but their account is closed due to lack of use. Would they be able to use the link and rejoin so they get the incentive? Thanks for any help...
I received a free sim with my router but to create an account I had to arrang delivery of another to get a number allocated, but j need the sim activate today that I already have
As title. I switched the adult content filter off last month.Today I come home from work and it is back on!In the app, it says it's off. But any website is redirected to this:
Hi I live in brundell just outside of Norwich, got terrible signal. Any suggestions. Adam
Any new customers struggling with number transfers, I gave them all my information for a transfer a week ago and it’s still not done and nobody can call me on my new sim and old sim because of “signal problems with transferring”. Everytime I’ve spoke...
Is anybody else stranded with new SIM but old phone number not yet transferred…? Have raised as issue and told it’s been ‘elevated’ but no phone number to call…no ability to chase it up!!!
Please can someone tell me if the blue line is what I have used Or is it what I have left I'm confused
I've lost my SIM card and need a new one I've been going round in circles.i can't remember my password so just hitting brick walls
I joined SMARTY last month and ported my number from my previous network provider (THREE). All seemed to go well: this number appears on my SMARTY dashboard and calls/messages are coming in, plus this is the number that shows for me when I contact ot...
Have been with smarty for years, but once in a while a get zero to no data reception. I live in the very centre of London (Lancaster Gate W2) Any reason why I'm having trouble, or is it problems with local antenna. At the moment I'm in the park, as I...
My old number transferred ok and works fine but the new SMARTY SIM number is still displayed in my iPhone settings against the installed SIM which is confusing. That’s the number actually printed on the SIM and I confirmed that it’s not related to my...
