You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
So, I was in Italy for a week last week and I got around 6 days of usage of my Smarty SIM without issue. Without notice, no texts or emails, being sent to me, the data went off and wouldn't reconnect. I tried all the recommended solutions on here but...
Voicemail good morning my voicemail is not working my phone (Iphone8+) rings 5 times when someone is calling then just cuts off without my voicemail jumping in. Please advise me if the problem is a Smarty issue. kim
Hi, so on iPhone I go to log in to my WiFi smarty log in page comes up, I log in, it sends a one time passcode to email. If I go to email to get code, WiFi log in page closes so then the loop starts again!how can I get passcode without WiFi log in pa...
Both sims are currently with smartyUnder settings/about phone/slot 1 shows the phone numberslot 2 says unknown.
Just wondering if anyone has had this issue. Recently moved to Smarty from EE now that Wi-Fi calling is available and which is the only option for me on any network at my address. I never use voicemail and found that the default position was that my ...
Hi,I'm considering ordering a data only SIM, as a group owner for use in a phone, but the restrictions on a data only SIM seem a little unclear, if anybody could clear these up, it'd be great:1. The phone wouldn't be able to make calls or text (SMS/M...
I have a samsung s21 plus it's 4 and 5g capable the voLTE is turned on and I still haven't been able to make or receive a call for over 2 days. And just trying to find an answer is driving me mad. If I get sent round in any more circles I'm off to ch...
Been fine with Smarty for months then at some point in the last week I've been unable to make or receive calls. Had this before with a porting issue last year which Smarty kindly fixed.Tried sim in another phone and no change.Samsung s10.
Hi,since the network was down yesterday I still can’t make or receive calls on my iPhone.I s anyone else still experiencing this issue in the Manchester area. Smarty- please sort ASAP! Thanks
I have not been able to make or receive calls since yesterday morning. When I’m not in range of WiFi it says I’ve got 5g but the data doesn’t seem to work. Has anyone else had problems?
Why can I not make calls, or use the internet???? This is the second day!
When will my old number come through
Hi, be interested in relevant comments! We have two iPhone SE's running on 3's network via Smarty. We also have Home Broadband running on the 3 mobile network. For some time, prob a good few months, we have random problems with making and receivi...
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So basically I'm new to smarty and I know that there is an outage with 3 atm. But what's going on that its saying they have refunded my order but its still awaiting my number like the sim card is still on its way I'm not sure what to do.
my mobile data network problem my network not work
Still cannot make or recieve any calls from 11.30AM - now 9PM - NOT GOOD ENOUGH SMARTY!
Hi. We have 2 samsungs and 1 iphone in the house and today we can't make or receive calls. Texts work (in and out). The mobile signal is very poor here so we always use wifi calling and until today, that has worked fine. I've tried the old reboot...
I have no access to my sim since last night. I understand 3G is being phased out but my phone is compatible with 4G so I don't understand why my Sim is not allowing me to use data or make calls. I have gone to Sim settings but whole section is greyed...
My data usage history shows zero in-plan data usage from last August onwards but my out of plan data has gone down by approx 12GB in 5 months, which equates to my normal data usage. Has anyone seen this before?Support don’t seem to get it even with m...
