Exciting opportunity, SMARTY Community! Shape the future with us by testing our latest referral program designs. Your feedback is crucial. Drop us a message to secure one of the seven available spots, and we'll be in touch with further info. Let'...
We are aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls and text services. We are sorry if you've been impacted by this, please check back here for updates.
We are aware that a small number of customers may be experiencing issues with our network this morning. Our engineers are working hard to fix this as soon as possible. We are sorry if you've been impacted by this, please check back here for update...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
As the price of everything seems to keep going up, we want to keep our new plans as simple and honest as possible. So, if you want to get more SMARTY for your money, check out the latest plans available to you. You can always keep your current pla...
Hi can you please reply me if I need to pay to use my phone in lanzarote
Can I use my inclusive call minutes and data in Lanzarote
Hi , I'd be very surprised if this hasn't been asked before but can anyone tell me what's the advantage to getting a 100gb data only sim at £17 v getting a 100gb voice sim at £12 if the answer is nothing it doesn't make sense.
Since I came back from a trip in France, I have no network with 4G.
Recently, I noticed that my OTP verification codes are no longer received on my Smarty number. This used to work well for ages and now suddenly stopped. I wonder if this is related to a recent change of plan where I get an extra GB for the same month...
Has anyone used smarty in florida
Smarty reply:" We have no plans to offer Esims "Do you have plans for losing customers who have been with you for years ?
I'm going to India on holiday, will I be able.to use my phone
hii have international roaming activated on my UK sim but not able to receive sms in India
Hi. Had to reset auto monthly plan renewal with my bank.Was moved to 5g with same 4g sim card installed.Phone is stopping randomly. Is this because I have been shoved back to 4g, as this is all that displays?Much thanks in advance Also, bank renewal ...
I have a smarty sim in my router in my caravan. The site closes soon and I would like to temporarily stop my account for4 months. There's no point paying for it whilst I am not there. Can I cancel and rejoin in 4 months time ?.
Trying to phone my bank on a 0345 number only to told I do not have access to this number ?
How comes i was on 3 for 5 years and smarty now since January and for all that time been checking network status for my post code and its always said we are doing work in your area ... Never said anything different . Actually majority of london post ...
Hi I like to say hello to the smarty family My name is Paul
HiI am confused and worried I have costed my account too high in pounds trying to have 2 sims on my account. I have organised a group to put it on and have ordered a new sim which I will activate and add to the group but find the monthly costs keep a...
Hi, I’m on a 30gb plan, but it’s actually double data so 60gb.However this time when it renewed it has carried over the unused data and now shows 60+ out of 90gbI’ve searched but can’t seem to find anything out about this.
How do I get my password for internet
My phone number has allegedly sent an SMS to 00447537452514 at 18:03 on 01/11/2023, when I did not. There is no record of the text on my phone, but it shows up in the Usage history on my dashboard. This is very concerning. This number has hundreds o...
A few months ago, I got a Smarty SIM for use in a mifi router and elected for a 40GB@£13/month plan that is currently off auto-renew (i.e. expired). A friend told me he has a regular plan for his mifi device and I see that I can get 100GB for £12/mon...
I took out a Smarty account using a Bonus Sim a family member had with their Sim, on Monday. After some trouble getting it activated, I finally was able to select a tariff. Then I submitted my PAC - all before 5pm. It's now Thursday, so by tomorrow i...
