Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Received pac but didn’t request one ?
Hi All,So, tonight I went to log in to this Community site and, because I am not currently a SMARTY customer, I was asked to input a verification code to confirm my email/password. This is not new as every so often I have to do it but the phone numbe...
***All sorted now, worked it out. *** I didnt realise that when I replaced my vodaphone sim with a Smarty sim the number for voice mail would change. It used to be 121. Is there a Smarty number, and do I have to set up a new greeting etc? Thank you...
Signal not good
Hello, I lost my SIM card and I need another SIM card with the same number, please.
Hi how are you I need change my number as soon as possible can you send me a new number please as as possible please?
Switch from Giffga to Lebara to Smarty hoping that I can get calls while I am at home, but so disappointing, anyone can suggest a reliable SIM card provider? Or it’s not exist in UK? And all these So call ‘support or contact us” on their website are ...
Hey all, has smarty changed the way auto payments are processed? I always try to keep some funds in ready for my smartybag若 but if I did miss it, the would try again the next day. But today I was cut off instantly and had to pay to get service restar...
I'm a country bumkin, been with smarty for 5 years with excellent connection to my only local mast 1.5km away. 10-15mbps might not seem fast but does me fine.However over yhe last couple weeks service has been appalling 0.1-0.2mbps.Investigated to fi...
HelloI can’t save a voice message and relisten. There are no options to listen save or listen to a message a second time. It didn’t use to be this way. What has happened? How to fix? Thanks.
I have a iphone7 and iphone11. Both are on contract sims with smarty. I have never reached data capacity in over 3yrs.My iPhone 11 does not connect to the internet on 4G but works fine with WI-FI. If I tether through my iPhone 7 it works fine via Blu...
I have had Smarty for a few months. I have noticed in busy places the signal often appears to be there but doesn’t allow access. So in London you can call up maps - GOS will find you but no streets. People I am with have 4G _ I have nothing or...
I'm in India, and so cancelled my monthly payment plan several months ago.I need to call the bank as they've blocked a payment on my card incorrectly, but it looks like I'll have to top up to do that. I dont seem to be able to add an add on payment f...
Hi all, i am new with smarty. I have recently bought a new dual sim phone and a smarty sim as my usual mobile reception has got so bad that I could not due online banking anymore as I never received the OTPs in time. However, I have installed the sim...
I was with Three so I know my phone works it's a new phone Cubot Pocket getting calls and all is working BUT every day the VoLTE is disappearing so I won't receive calls,I have to restart my phone every day to get it back this did not happen with Thr...
Hi, I would like to bookmark posts here for future reference. I am new here, so just finding my way. It is too much for me to take in all at once, so I wondered if and how I could save or bookmark in here topics that interest me?Thank you!
Ordered a replacement SIM on Monday.(Issues with notifications from banking app and different number on SIM to ported one) It's now Saturday, and still no order confirmation. So the phone doesn't work as a phone (ordering a SIM quite sensibly stops s...
