Hi there. My sons account seems to have closed though we didn't realise this as he's usually connected to wifi. Is there a way to reactivate his account in order to give him data or do I need to apply for a new SIM for him? If the latter can he trans...
Many thanks. Still unsure on what to do. I can’t reactivate the account so seems a new sim is the only way? If they can’t reinstall the number then I guess he’ll just need to accept a new number…
Thanks - so what should I do? He still seems to be using the same number on WhatsApp etc so hopefully it can be recovered if I start a new plan for him? I'll order him a new sim and see where we get to...
