Exciting opportunity, SMARTY Community! Shape the future with us by testing our latest referral program designs. Your feedback is crucial. Drop us a message to secure one of the seven available spots, and we'll be in touch with further info. Let'...
We are aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls and text services. We are sorry if you've been impacted by this, please check back here for updates.
We are aware that a small number of customers may be experiencing issues with our network this morning. Our engineers are working hard to fix this as soon as possible. We are sorry if you've been impacted by this, please check back here for update...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
As the price of everything seems to keep going up, we want to keep our new plans as simple and honest as possible. So, if you want to get more SMARTY for your money, check out the latest plans available to you. You can always keep your current pla...
Hi. I've just signed up for the smarty unlimited data/calls/text 1 month plan. I've received an email and text saying it's activated and my phone says I'm on the smarty network and I have a full signal but I have no mobile data to access the intern...
I have a large add on I bought last month but now my month has run out I still have 7gb left but don’t know to access it?
hi I’m trying to disable adult lock on my phone I’ve added my card and have been charged 3 times but it saying error on the app. Money has gone out of account, adult lock is still enabled. also why is the app showing I’ve used nearly 12.3GB of data w...
Still no progress from Smarty as to removing the premium rate restriction on text messages. This affects so many people, so I can't understand why Smarty is dragging their heels. They keep promising that its coming soon. When?
I have activated my SIM but it does seem to work in my dongle to allow me access to internet on my laptop while onsite?
I don’t have any internet ?
It's possible and adds value. Any thoughts
So, using Smarty’s check coverage from the app and being told on a 5G signal that 5G is unavailable……
I've turned on a notification of data used while lock screen is on, but I want to turn it off... (Android). I can't find where to turn it off! Anyone know?
My number was supposed to be ported on the 11th November. My old SIM was shut off on that date, so I lost access to my number. The SIM has still not been ported.I've lost access to my eBay, Paypal and home broadband accounts and probably others.Custo...
Hi,Bit of a random problem here. son joined Smarty in October from Three. I ported my number across and didn’t really have any problems. I’ve been SMS’ing my wife yesterday as her signal jibbed and we noticed that my messages were coming out of a ran...
Anyone else having issues with getting consistent speeds?I live in Wakefield, West Yorkshire WF2 (about 0.9mile away from a mast). I am lucky in that I can get 5G inside my home. It is usually around 100-200Mbps, so pretty decent. Tonight, I’m g...
Managed to get my sim router working on a data only sim but extremely slow when connected to phone internet painful any suggestions ST7 post code
Morning I use my internet on my phone for my firestick and was paying last services provider £35 a month for unlimited data calls and text. I moved over to smarty last month to save money However since I have swapped I now get a lot of buf...
Hi there. I provided my PAC code to smarty on 16th November and this has been showing as ‘in progress’ on my app. This has now been delayed for almost 2 weeks and live chat / email have stopped responding to me or providing me with any update. I have...
Hi, I need to receive a call from the UK whilst I am in the EU.Will it work if I just have a plan or do I need to buy additional credit? Thanks in advance
