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Identify number from SIM card

I have several SIM cards which I use for mobile Wi-Fi in various devices. If I’m not going to use a particular device for a while I suspend the plan. I now have several inactive SIM cards but can’t figure out which one I need to reactivate to make th...

Resolved! Old Number Porting Unsuccessful

I have just activated my sim and received confirmation my old number has successfully ported. However when I didn’t receive a text across my devices I was suspicious. My number in my IPhone 11 Pro is set to the random sim number sent. I’ve tried to c...

Resolved! Money back data sim.

Looking to buy a money back for unused data sim,can anyone tell me if I don’t use say 4gb of the 5gb do I get £4 off my next months payment?

Resolved! Spain

Can I phone spanish mobile numbers when I'm in Spain 

Terribly low download (and upload) speeds. Please help.

Brand new customer here. So apologies if this question has been asked before...I purchased a data SIM yesterday and plugged it into my iPad, restarted it etc - all the usual tricks mentioned in the articles and elsewhere.Having done all that, ever si...

very poor speeds

with my ee sim in router i was getting 1.2 gbps download with my sim router...as my contract is coming to an end i thought i would try smarty unlimited sim...popped it in router and only getting max 2mbps! Absolutely awful ...any suggestions other th...

EU - Roaming Not Working

I live in N. Ireland (UK) and was in ROI a couple of weeks ago and roaming data worked fine. I was there again today and I got a text to say ‘oops looks like this service is not covered in your plan’. But I haven’t gone over the 12GB roaming limit so...

Call Merging

Can I call merge on Smarty? That is call someone put them on hold then ring someone else and then merge all callers. Its a bit like conference calling but with less people.

Resolved! Cannot get my smarty to work in mt TP link M7350

I have recently bought a TP link mobile router for our caravan and have bought a data only sim from Smarty to use in it. I have activated the sim and followed the instructions to put it in the machine but it will not connect to the Internet. I'm so c...

New User Natalie120458

Hi I'm new to smarty, but in saying this I am already going through some issues with the service provider. Such as it continuously keep saying 'Emergency calls only' it's driving me crazy as the data package has already started and I can't even use i...

Touring Canada and Alaska cruise

Hi all.Myself and Mrs are going to Vancouver, then cruising Alaska for a week, then touring Banff, Jasper, Calgary etc. Three weeks all told. We're both SIM only with smarty, 32gb.I know we need to turn off data roaming when we leave the UK and we wi...

I didn't get my sim card

I did not receive my sim card because I entered my mailing address incorrectly. Please send my sim card to E U Plants, Manor Farm, Longwater, Road, Finchampstead, Wokingham, Berkshire RG40 3TS!

I'm being ignored

It's been 5 working days now since I signed up and Smarty people still couldn't get my sim activated. Tried all the usual basics and now can't get any response from them. What do I do?