Adding a second sim card

[ColinTa_2814645]

Hi I am trying to add a second SIM card to my account. 
I have logged onto my existing account. I think I have picked a plan and paid my first payment. 
I have not been asked to add my new SIM card number yet as I purchased one from a shop. 
I was expecting to see on my account two plans but still only have one visible? I am waiting the 2 hours as that’s how long it can take but I still have not added my new sim number anywhere so is this normal?

[Abdulla_3206533]

How much for my second sim card. 

[MSF]

@Abdulla_3206533 If you want a second SIM card - a new account - then you can choose whatever Smarty plan you want.

You can either have a Group with your first sim and then start the second one as a nickname sim - using the same email address and details or else you can use a different email address to start the second sim if you want it to be totally independent of the first.

If you have them both in a group, then you will get a discount on each (unless you have certain special offers)

I suggest that you read this article: https://help.smarty.co.uk/en/articles/3417277-what-is-a-group-plan 

[Linsey]

Hey @ColinTa_2814645

If you navigate to the 'group plan' section on your dashboard, you should be able to see the second SIM card.

I hope that helps.

If you continue to experience difficulties, please contact our team:  https://smarty.co.uk/contact.

🤜🤛