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Adding a second sim card

ColinTa_2814645
SMARTY Rookie
SMARTY Rookie

Hi I am trying to add a second SIM card to my account. 
I have logged onto my existing account. I think I have picked a plan and paid my first payment. 
I have not been asked to add my new SIM card number yet as I purchased one from a shop. 
I was expecting to see on my account two plans but still only have one visible? I am waiting the 2 hours as that’s how long it can take but I still have not added my new sim number anywhere so is this normal?

1 REPLY 1

Linsey
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hey @ColinTa_2814645

If you navigate to the 'group plan' section on your dashboard, you should be able to see the second SIM card.

I hope that helps.

If you continue to experience difficulties, please contact our team:  https://smarty.co.uk/contact.

🤜🤛