Chats & Hacks
Top tips and the place to discuss everything SMARTY
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

Featured_Post_Noticeboard@1x.png
YulianK by SMARTY Community Manager
  • 95944 Views
  • 499 replies
  • 8 kudos

Resolved! Roaming data usage

Hi. I'm trying to see how much data I've used while roaming abroad. The smarty app only seems to show total data used (while in UK and EU) . Can I isolate data used while roaming? 

Network connection issue

I am on Surrey/Hampshire border in Rowledge near Alice Holt Forest. The network signal in my house is very weak and unreliable! Smarty tells me there is an ongoing issue every time I check and this has been happening for several days. Why have I not ...

Double Data 100 G

I'm currently on the 40 GB double data plan so I get 80GB. If I change my plan to the 100GB Will I get double data too, as advertised to 200GB ? Thanks

Reduced signal

We used to have a strong signal here Ch54LS but in the last few weeks I am only getting 1 or 2 bars phone strength. I am unable to find out why its dropped not even trying to contact Smarty on here. Seems they make bit difficulty for you do do so. I ...

sim card

hi,ive sent my pac code to an old sim card that ive lost by accident,is it possible to still transfer my old number to my new sim card.

Parental Control

Hi , I have problem to access to adults contents. I paid 1 pound to unblock the service but nothing happened… what can I do? 

User Busy Message

When I call one particular mobile number (either through WIFI or mobile network) I always get a USER BUSY message and engaged tone.I have tried this number from a different mobile also on Smarty and get same problem. If I ring through my mobile VOIP ...

Voicemail Notifications

Hi everybodyI've just signed up to Smarty and as usual there are a few tweaks one needs to do to get everything running as you'd like.I'm getting there but I'm having a problem with the Voicemail.The voicemail is all set up and is working fine but ev...

Three network down (again)

I live in Gilwern, South Wales, and our SIM card internet is down (again). I've checked on the '3' website and it's the same old message, something like "we're sorry etcetc and we're working on it" but can someone please explain to me how my 'other' ...

Replacement sim

Requested a replacement sim and over a week.still not delivered and my services on my current sim has been paused and cant be activated. Cant go out as I have no service and needs to be always connected as im recovering from stroke. Not happy about t...

NO INTERNET

My internet in not workingi have a plani have done all of my checksi have rebooted my rooter and pcstill not internet can you help me?

hellllp

i have a smarty account where i have two numbers the main acc is where i used a data sim in the camper due to not using over the winter the account is now closed. the problem i have is my mobile is the other number i need to update my card details bu...

Temporary phone number problem

I transferred my old number over to Smarty months ago but when I messaged my son the temporary number appears and when he replies I do not receive his messages. I am not particularly tech savvy.  

HUGE SIGNAL OUTAGE IN EAST LONDON TODAY (E1)

I have posted a similar thread to this earlier. I have looked at another Outage Map website and they are showing a huge number of problems with the Three Network right across the whole of Greater London. To me this indicates some sort of cyber attack...

Signal outage in east London - E1 TODAY

LOST SIGNAL IN STEPNEY - EAST LONDON!! 16/07/2025 My signal kept dropping last night but i didn't think anything much of it as I was able to keep watching YouTube. Phone, SMS and internet screwed today! Today, the signal is horrendous. No coverage at...

Resolved! Wi Fi Calling no longer works as of 5th June 2025

Hi gang, my wifi calling stopped working in our home. Since approx 5th of June 2025. (I been using wifi calling past 5 months from home with Smarty no issues) I have chatted with Smarty team, the experience was ok actually worked for me. They replied...

Network downtime

Long term user of Smarty but over last 6 months, network having more downtime, earlier this year virtually had no network for a week during the day, last week it started again 3 days no network, I live half a mile from a Three mast when i walk 100 me...