Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
What do I need to do please as I'm unable to do this at the moment?
I cannot receive or make calls today on Smarty. Any idea why?
new sim all activated but cannot send messages changed settings in access point what now
Have smarty upgradeThere systems and everyone has to havenew sim card as I have just received aphone call saying they are smarty andmy sim will be disconnected in 3Days and no longer be able to use myphone. Is this true? And i will have a new sim car...
I have a Samsung Galaxy Z Flip 3 with the VoLTE option enabled. Do i need to do anything to enable it on Smarty's website or app for my account? The phone is apparently on Smarty's supported list for VoLTE.
The user experience for this setting is appalling! I only just realised that my son's phone number had this option and I wanted to make sure adult content was filtered out. I found the setting which has a tick box and says "Adult content access off"....
Hello everyone please help! I've ported to Smarty last week, and now some, not all of my texts read the old Smarty number. I've gone through the steps of checking the correct number is stored, resetting the network etc, but nothing works. I've contac...
Hi all I’m about to buy the new Apple Watch Series 10 GPS Edition for the first time does it work with Smarty so when I pair it to my iPhone 14 Pro Max will I receive my calls and texts.
I received my SMARTY SIM back in February and immediately arranged for my old phone number to be transferred for use on the new SIM, which is working, but, some of my friends are asking me if I have a new number because, when I call them, the SMARTY ...
Does Smarty have issues with users accessing Whatsapp? I have just got a Smarty SIM in my existing LG phone and moved from GiffGaff. I got my mother a new Samsung Galaxy phone and got a Smarty SIM for that too, replacing the old GiffGaff one in her o...
Hi, I’ve received the info regarding short code use now being available - read it , gone to the out of plan section and successfully bought a £10 add on …so far so good. Now I want to send that £10 to Comic relief .. I txt 70703 and 10 … and it reall...
I dial 123 as instructed. Message says call us on your phone dialling 123. I JUST DID!!!!WITH NO ONE TO DEAL WITH I WILL GO BACK TO VODAFONE
My hospital appt shortcode is 2656Why isn't it free?
Hello, I often use my 12GB roaming allowance in the Czech Republic frequently and sometimes top it up with extra add ons. I’m now travelling in South East Asia and I’ve added add ons and yet my data is now not working. I manually connect to a network...
... But comes through on WiFi. Adult content filter is set to off in the app, and when I authorise the £1 payment to verify I'm over 18, the app gives a failed transaction message yet my bank notifies me it's gone through? Any ideas? I've cleared th...
I have been using a mifi device quite happily with a Smarty DATA only Sim for a while now. It seems that some of the Smarty voice/data/text sims may offer better value for me, even though all I want to use is the data element. Is there any reason why...
SMS Shortcodes are now live on SMARTY — something customers have been asking for, and we’re really pleased to have delivered. As with anything new, we know there can be a bit of a learning curve, so we want to clear up some early questions and confu...
