BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Recently set up a new account for my wife and included her details to port over her existing number. Initially new sim was fine using the Smarty issued number. Was then advised on the 18th that port would take place on the 20th. On the 19th notice on...
I've been waiting for a replacement SIM card for a week and am still waiting. I ordered it again but received no email confirmation. I spoke to support in the chat, and they told me to order it again. However, I don't know if the order went through b...
Hi,I don't have Internet in my mobile phone. I try change all settings, but still doesn't work. It is phone Honor 9. It is any ideas what's happened?
I've recently received a new SIM and have been trying to activate it, but I keep encountering the "account closed" issue. I also have a PAC code to transfer my number. Can you help me resolve this? Should I consider making a new email address, or is...
Can I use a smarty data only sim in a Three broadband router ?
Hi there can someone help me iv just cancelled my direct debit that I wasn't aware of I was paying for the last 7 months Tried to activate sim but couldn't get it to work so I went back to my old provider I have only just realised I was being charged...
Anyone else struggling with this? Bought a sim at sainsburys and scanned QR code, entered all info as asked now can't activate cause smarty wants to send me a new sim. Seems ridiculous as I just bought one. Not sure I'm going to like this company.
I have activated the phone, number has been transferred as per dashboard but SIM is not working. I have undertaken all steps and even tried other phones. No luck. This is quiet frustrating as never had this issue with other SIMs
Hi I have been with Smarty for quite a while and every time my plan renews my data is always slow, It is making me really frustrated and I am considering to cancel my plan next month unless they can fix this issue, wouldn’t recommend using Smarty to ...
I have lost my Smarty data-only SIM but only realised after purchasing/renewing the plan. I have 2 spare Smarty Sims and I'd like to transfer my plan to either one. Can anyone advise?
Hiya,Can anyone let me know if there is such a thing as a WiFi booster that does not need 240v and would get signal in a campervan? Thanks for reading
I received a sim and went on to except this for both, and the transfer has not got through and I have now received anther two sims. Which one do I use and which ones will our numbers import to
I have ordered two sims for me and my wife and requested the numbers to be transferred. We received two sims notified Smarty about this and was told the transfers would happen 15th oct. Today we received another two sims and no transfers have happene...
I have two phones, one already has a smarty SIM and number. I ordered another SIM for another phone using a different network and requested the number be transferred to that SIM. However when the new phone SIM was activated I was told the other phone...
I have bought a sim card. I set up an account. I entered a PAC code to transfer my number . I set up my contract. Now the system tells me it is allocating a number and will send me a sim card in a few days. I don't need another sim card, nor a new nu...
I would like my old smarty number which I have lost
Why does my phone work ok if connected with WiFi but if not in a WiFi spot does my phone stop working..? I can't access the internet, can't make calls, surely I should be able to access the 120GB of data I'm paying for.
