Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Why am I being billed twice every month? Had an initial tarrif of £10, then upgraded to £12 tarrif, but why am I still being billed for my old tarrif?
Hi. Roaming in Romania on only network allowed DigiMobil is not working. iPhone with Roaming settings activated number +44 7458 641674. Welcome to Romania message was received. Please check. Thank you.
I am leaving smarty and so sent an SMS with the word PAC to 75075 as per usual. SMARTY replied saying that in order to transfer my details I needed to send the word STAC and my DOB. Not knowing what STAC was I did as instructed. I now am unable to ge...
hay I am trying to figure out how to do an add on I want to call australia an im having difficulty am not sure wat I am doing can someone plz help me .... !!
Frequently when my husband and three other people that I know of call me, my phone doesn't ring and there is no call history. From their side it rings until the voicemail picks up. If they leave a message i get a text message but still nothing in the...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
I've signed up with Smarty and pretty appalled at the quality of coverage. All throughout London my signal constantly drops out completed, showing zero connection. This is inside and outside, in congested and non-congested areas. And often if I quic...
Apologies if this is a silly question but couldn’t find a clear answer anywhere
I have forgotten my password and can click to get an email from Smarty which allows me to log in without one, but I can't seem to find, get a link which simply allows me to reset it! Am I missing something?
My Smarty mobile keeps moving to the 3 network. because i live close to the border with ireland its picking up there three network. i have always been able to receive good signal at work, another work colleague who is with smarty mobile is able to ge...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Tried everything I can think of and asked for assistance but cannot get wifi calling on my Motorola g54 5g. All updates done all permissions in place really pigging me off
Since after porting i can not make normal telephone calls and messages no longer being received please i urgently need help,i have a lot of calls to make but since last week up til now I have been able to call
Hi. I've had the email with link to choose my reward .when clicking on link it simply brings me to the home page of the smarty app. Any ideas?? Thanks
Hello... I am an elderly woman who has tried to move from Vodafone to Smarty, and my number has not transferred across.The man on the chat said it was 'stuck' and that I need to wait 5 days for the 'back end' team to sort out the glitch.I don't have ...
We have been waiting now 24 days for a number transfer. This is ridiculous. The apparent email option in the FAQs takes you to the webchat and the compensation links are broken. Beginning to regret moving my family sims to smarty if I am honest. Anyo...
Hi,I have a Fairphone 5 and have been happily using it with Smarty for quite a few months. However, I find I'm not longer able to make or receive voice calls. Texts are coming through no problem and I can WiFi call with WhatsApp.I'm desperate to cont...
I will use my daughters internet while staying with her in Australia, but might need my phone outside the house to ring for an Uber, restaurant booking, etc. Whats the best way to be able to do this?
