You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customersWe’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer a...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Hi. I've had the email with link to choose my reward .when clicking on link it simply brings me to the home page of the smarty app. Any ideas?? Thanks
Hi,Does anyone know how to change the APN on an Avtex AMR 994X?
I have been having a problem with my Internet connection all evening and still not working properly what is going on I recently switched networks to join smarty based on smarty saying I would have 99.5% coverage and fast and reliable data coverage so...
SIM has been activated today but cant make or receive calls. The phone rings once then disconnects when making outgoing calls and when I try to ring the Doro phone it goes straight to voicemail without ringing a t all.How do I fix this?
I received my refer a friend reward via email. When I chose PayPal I could not log into PayPal. Now the link says it has already been redeemed. I get nowhere using the chat window.
Hi all.I just wondered whether anyone had noticed the change in the signal and network availability etc since the announcement of Vodafone and Three opening up their respective networks to each other, including on Smarty?I think on occasion I have no...
I have a Smarty unlimited sim and it states I can make calls from abroad but not able to use. What might I be doing wrong
Hi, I was advised by my spouse to sign up for a smarty sim only plan and to use her referral for the £40 offer for us each.well I signed up last night via the website and either did not see the referral part or there is not one to use!how do I get t...
Hi Smarty community,I am posting every day to an update of my ongoing port problem.In summary, since joining Smarty I have been unable to receive any call or receive any texts which I normally use for 2FA/MFA.I am hoping that one day, someone within ...
The smarty network status says “We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible.”. Is there any way to get further information? A black spot with zero reception has appeared in the last ...
Hello there I have several uncleared and pending £1 payments to smarty as I tried to have adult content enabled and very my age still waiting for some moves on this matter, my question to you is there anything else I can do to sort this matter out.? ...
I’m trying to put my pac code in to the app but it’s not working. I have contacted my old provider and they said everything is right with the code. Please help! Been trying for days
On my dashboard it said we are waiting for a number to be allocated. But I requested to use my existing number and provided a PAC, so what number are they waiting for to be allocated?thanks
I need a smarty contact number I want to call you as soon as possible
Missing all calls due to all calls going straight to voicemail. Spent hours with an understanding chat representative who had me reboot iPhone on/off; switch iPhone wifi off, reboot router (CommunityWiFi is no problem), repeat - while a friend with m...
I switched plans for unlimited internet but my home screen still says 120gbHas my plan really been changed?
I got to < Edit Access Point, but cannot change anything. It shows Name 3APN three co uketc in faded grey.
Hi,I’ve been asked by my new GP for a copy of my last bill from my telephone service provider. I can’t see any reference to this in the Smarty app or in the FAQs. Have I missed something?
Why if I have been with Smarty for over 2 years would |I see a message on my account saying that' my sim has been activated and do I want ot change my number'? Am I being scammed or hacked or something?
