Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello Everyone I have just used WebChat but forgot to ask an important question. My financial situation has changed. I pay for my monthly allowance with my debit card and need to change this to PayPoint / barcode method. I was informed via WebChat ...
I got my sim in a mobile router and its only putting out 1.20 mbps Cant do nothing with it to slow
Does anyone know how to make contact with Smarty other than chat box? Day 4 of plenty of signal. However not able to make calls or maintain data signal. I have looked at my postcode area. “We're working on the network in this area at the moment. We...
We’re keen to hear from you and how we can enhance your experience with SMARTY so we have a few questions for you. You don’t have to answer them all, you don’t have to write pages and pages (unless you want to), we just really want to know how you fe...
Hi I’ve been charged twice on my account how do I sort it? regards John Ledward
What antivirus a people using on their phones?
Hi, I have a 15GB data only sim for a mobile router in my motorhome. I am going to the EU for 6 weeks and may need more than the 15GBs. If I buy a data add-on can I use all of it in the EU or am I limited to the 12GB fair usage how ever much data I b...
Has anyone else noticed the poor service since three and Vodafone merged. Texts are taking a day to be delivered, didn’t think too much of it when it first happened but then I heard in the news that they had merged. Always had this problem with Vo...
HiI've changed my CC provider, and need to update Smarty.Try as I may, I cannot navigate my way around your website to accomplish the above.As I'm old and getting more frustrated by the minute, I need some help please. Preferably of the "hand holding...
Just rx'd this message with regards to my sons sim, he is abroad on a school trip: Just to let you know, you’ve nearly reached our 12.00GB EU fair use data limit this month. You have remaining 10.18GB Is this telling me he has 10.18gb left or less...
Has anyone else experienced network issues in Hastings old town. I lose service for few minutes at the time maybe 10-15 times a day. I just get either ‘no service’ in the top bar of the phone or ‘three dots’ depending off the phone model, I have mult...
Hi,Is there a way to get such a list on the app/website? I can only see outgoing calls.Thanks.
I've ported over from GiffGaff - just had the message to say my port was successful.My iMessage and phone number don't seem to have changed yet. But I was wondering whether that's related to the eSIM that I have from GG? Do I delete it? It says if I ...
I have just returned from a week abroad (yesterday) and phone been fine until this morning.Signal keeps dropping out - cant take or make calls.Done everything they suggested on their troubleshooting with no luck. We tried another provider sim and tha...
Ban a caller
Still not received my money
I've been using a smarty unlimited data sim in a 4G mifi for about 1.5 years, maybe longer. This was mostly fine until a week or so ago. I was able to stream video, get work done, etc pretty reliably. Not sure if it's related, but after some high...
