Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I’m stuck in a hellish loop, I lost my old phone, ordered a replacement sims after checking my address was correct and it didn’t arrive! I’ve tried reordering and still no sim. I’ve paused my plan as I can’t afford to pay for a service I can’t use!
Hi gang,Sitting in a bank waiting. As I have time I have resolved some of my problems re incorrect number texting. People saying your text messages don’t show your name in their contacts. Also the number not the one they have. So when your smarty sim...
When I ordered my new smarty sim, received today. I provided my PAC to retain my existing number at time of order, how long does this take to after I have activated my Smarty sim to transfer. Thanks
I have a smarty SIM on my phone. I have also just set up a second SIM for data and want to activate it.....but it has posted one to me and I don't know how to activate the one I already have. I have paid for the additional package and don't want to w...
I have been having a problem with my Internet connection all evening and still not working properly what is going on I recently switched networks to join smarty based on smarty saying I would have 99.5% coverage and fast and reliable data coverage so...
EE have held up my number port to Smarty, I have just manged to sort this out will EE. Will Smarty need a new PAC number, How do inform them that the delay by EE has been rectified.
Hi I have just purchased a TP-Link 4G LTE Mobile M7000 I inserted my Smarty Sim, when I turn it on I get the battery, internet and wireless lights come on the after a few seconds the internet light goes out and when I try to connect to the wifi all ...
Hi, I transferred my old number. Number was transferred. I was able to ring out and receive calls. Then it stopped working. Now i don't have the smarty images at top of phone. In the smarty app it says my number is being transferred and can still us...
I am very disappointed with smarty beyond belief. It's very restricting with multitude of problems. To start with, why every phone call goes automatically to "earphone "? This is absolutely ridiculous and annoying. I never in my life use this feature...
I have dual sim phone with Tesco & Smarty sims. As I'm out of the country I've disabled Smarty sim to avoid roaming charges. But my call history shows 80+ minutes of calls, to myself, in last few days (inclusive minutes so no charge). Any ideas how o...
I’ve bought a sim from a store and want to add the sim to my account but there is no option to do this in my account. It just prompts me that my number has not been applied yet. it looks like on account creation it decided to send me a sim and not us...
I can not recieve or send calls out of my Hotmail / Internet area tried new sim today at a mobile phone shop and everything work fine tolf me the sim i was using is faulty can I request a new sim
Help please. 3 says there’s 99.9% coverage in the area I live. I’d say it’s more like0.01% even using WiFi it cuts out. I’ve never had such bad experiences with my mobile since joining Smarty. Is there any hope it’s going to improve in the near fu...
Over the last two months I am not seeing any texts on my dashboard. Calls and data are showing. Have tried the same online chat a couple of times without success. Any other deas
I have been with Smarty for 2 years. I have a Samsung Galaxy Tab A71. I am unable to receive any text messages save for those from those from Smarty. I have tried every troubleshooter I can find. It hasn't helped. I have tried the smarty web contact ...
Both myself and my wife have Smarty SIMs in our phones. Since this morning we have had no mobile service, even though the mobile signal symbol is on. When either of us make a call to anyone, the screen remains at "calling ..." and eventually gives up...
Hi all I have on number of occasions not received important messages from friends and family, Checked out my phone and all is well, My partner sent me a message whilst we were both in the house and Iam still waiting to receive it some six hours ago.
Could anybody help me with the IMS settings for Smarty.Since my phone upgraded to Android 14, I have been unable to get IMS registered to use VoWIFI or VoLTE, so I am gradually working my way through potential solutions and one solution many people h...
Hey peeps been with Smarty for a long while now upgrading from my iPhone 14 Pro she’s old and battered I’ve ordered it yesterday but then found out it has no physical sim slot can I get an ESIM from Smarty ?
