Chats & Hacks
Top tips and the place to discuss everything SMARTY
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

Featured_Post_Noticeboard@1x.png
YulianK by SMARTY Community Manager
  • 92991 Views
  • 499 replies
  • 8 kudos

Callers not connecting to my phone

I have had several people tell  me they have called my number and they just get silence. No tone, No message.I do not receive a call. Other times it is working fine.Any ideas?

Line trouble with call centres

This problem has been ongoing now since I joined Smarty over a year ago, it's persisted through two phones (Samsung A52 5G and S23) and multiple SIM cards (in an attempt to solve the problem).Basically when I call a call centre, usually with an 0345 ...

LappyGB by SMARTY Maverick
  • 703 Views
  • 2 replies
  • 0 kudos

Texts show wrong nr

I'm neew to smarty my original nr was supposed to transfer today, but when texting it shows the sum cards original nr not the nr I transfered

Activating a second sim

I have bought two SIM cards in the supermarket one for me and one for my son. I have activated mine fine but having watched both the videos on activating the SIM card so I can add him to the ‘group’, as he is too young to have his own account, I cann...

Resolved! Trying to change password

Hi all,I've just switched to Smarty and have the app. I want to change password but when I click on the emailed link it just takes me to the dashboard page of the app. I can't see anywhere that would continue the process. Any ideas/Resolution would b...

Text to USA number not going through from UK

I am getting a "not delivered" message when trying to text a USA number.Details:- currently in the UK- I have a USA based iPhone- I have an add-on- I can text UK number.- When I was in the USA texts to a UK phone went though. So, I assume my add-on i...

Prog1 by SMARTY Pioneer
  • 292 Views
  • 7 replies
  • 0 kudos

Add on

By mistake I have done a data add on . I wanted a international calling add on. How do you convert the data add on to international calling add on ?

Roaming with netgear nighthawk M1

I’ve put a new smarty sim into a netgear nighthawk M1 which I want to use abroad in the eu. I’ve put in the APN  settings but the device is showing that roaming is off. Any ideas how to deal with this? Thanks

Compensation for no service?

I understand smarty was down today, i check in the morning when i had no phone speradic data service, site said no issues in your area .. lie, then about an hour later said phone only issue .. no data issue .. lie. Tried contacting customer care who ...

Incorrect billing!!!

Why am I being billed twice every month? Had an initial tarrif of £10, then upgraded to £12 tarrif, but why am I still being billed for my old tarrif?

Roaming in Romania - Not working

Hi. Roaming in Romania on only network allowed DigiMobil is not working. iPhone with Roaming settings activated number +44 7458 641674. Welcome to Romania message was received. Please check. Thank you.