Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We’re keen to hear from you and how we can enhance your experience with SMARTY so we have a few questions for you. You don’t have to answer them all, you don’t have to write pages and pages (unless you want to), we just really want to know how you fe...
Am in France using a Smarty SIM in a TP-link mifi. Connecting to Three network but no internet connection. This setup has worked well for the last 3 years but now refuses to play ball. Have tried the solutions offered by TP-link but still no internet...
My hotspot is not being found by any device
Does a data add-on automatically come into use if I use up all my data before the end of the period, or do I have to activate it?
I switched over to smarty and entered in my pac to bring my old number over. This was all done on the Tuesday the 28th. Activated my new smarty sim on the same date and it was all ment to be transferred over on the 29th. However it's now the 1st and ...
I have an existing (UK) SMARTY account and SIM.I want to add the 'Bonus SIM' to my account (using in a different phone).Instructions from Support pages just lead to an endless loop...Activating a spare/bonus SIM or a SIM bought in a shop or other onl...
Hi all - purchased a Smarty Sim on data only plan to put in a TP Link router for use in our caravan, but Internet is not working. Any suggestions on how to resolve? All help I've seen gives solutions for phones, not stand alone routers. Thank you
I need a smarty contact number I want to call you as soon as possible
Today, 1st june 2025...started terrible, went to us my phone and some how i had managed to block my sim and phone, being of a now more mature age, i am far from tech savy, so panic set in, out of contact and trying to find out why, thank goodness for...
Why do you send people around in circles to find out why the network has been down for over 48 hours?
Hi thereis the 50gb for £8 available for existing customers, at the moment? I was looking to come off the £10 deal but it just says £8 for 16gb??cheers
I'm going abroad for a few days and I don't want anyone calling from the UK to hear a foreign dial tone, but I still want to be able to use my data function as access to wifi might not be consistent. It doesn't seem like I am able to use mobile data ...
Hi. I am attempting to register on a UK website (UK Lottery) which requires me and my ISP to be UK based. I know I’m in the UK (!!) and don’t have a VPN. Having only recently signed up to Smarty I assumed the ISP would also be UK based. I actually ha...
I travel all over uk and mobile and wifi can be shockingly poor in certain areas, I have a mini would this give me reliable network coverage?
Hi I have used my 12g of data and purchased the EU 3 day pass and it not working, can anyone assist please thanks
I manage a group with myself and 2 other family members. One person in the group had their number closed due to them being abroad for a long period of time. I would like to reinstate that number within the group as they are now back living in the UK ...
This is urgent! I cannot receive or make calls. Any incoming call I get, when I answer it I immediately get call failed on my iphone. Has been like this since yesterday. Neither can I use Whatsapp for incoming or outgoing calls. I can text successfu...
has anyone done this?
I paid for a data sim yesterday , i already have a sim i bought from argos how do i get it activated.Instead if the one they have posted?
