sim card

[CraigMa_3396082]

hi,ive sent my pac code to an old sim card that ive lost by accident,is it possible to still transfer my old number to my new sim card.

[MSF]

@CraigMa_3396082 You will really need to contact both Smarty Support and the old network. If the PAC has not been processed yet, the old network can stop it and issue another PAC to you. If the PAC has been processed, Smarty may be able to assist.

Can you get into the account for th old sim to see if they have transferred the number yet?

[CraigMa_3396082]

how do i contact smarty support.thank you

[MSF]

@CraigMa_3396082 Bottom of this forum page - look for the 'Contact Us" link