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Parental Control

Emanuel_2341148
SMARTY Pioneer
SMARTY Pioneer

Hi , I have problem to access to adults contents. I paid 1 pound to unblock the service but nothing happened… what can I do? 

1 REPLY 1

JJP2
SMARTY Pro-coach
SMARTY Pro-coach

If you’d like to turn off the adult content filter, you’ll need a valid credit card (not a debit card) to verify you're over 18, which Smarty validate by taking a £1 transaction and immediately refunding it.

 

Or, via the Smarty app:

Select You > Account Settings > Content and device settings

JJP2_0-1697388331225.png

 

 

Don't own a credit card?  💳

If you don't a credit card, don't worry. Please get in touch with Smarty via web chat where we'll just need to confirm you're over 18 through receipt of valid photo ID such as a Passport or Driving Licence.

Web chat is available 8am-8pm, 7 days a week. Just look for the green chat icon on the main Smarty website - https://smarty.co.uk/