Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Hi, i have two sims on my account, my sim in a google pixel worked fine in Spain for calls, SMS and 4G.My wife's sim in an iphone, worked on calls and sms but not on 4g, Roaming was enabled and all relevant network settings matched mine.I think i rem...
I only intend to use my phone to make calls in the hotel where they have Wi-Fi. Can I send texts outside the hotel? Do I need to pay for any add ons?
Hi,I saw an add for a triple data offer (24GB) if you take out the 8GB plan currently.As an existing customer with the 8GB plane doubled to 16GB can I switch to this? Do I just need to switch to the 8GB plan and I'll get 24?
Not a major issue but an annoyance. How do I delete an old message from Smarty that is on my dashboard ? The issue it relates to has been resolved.
I joined Smarty as they said they provided a good service in St David's Pembrokeshire (SA62 6RR). They lied as since I have been here I have consistently poor service, less that 1 m/b, using 4G and numerous outages. All their service status checker...
I have spent way too much time wandering around the FAQ's and talking to the useless bot. Is there an email address to speak to support? There has to be as the answer I need is not anywhere to be found.
Live in the UK.Got activation email. Clicked Activate SIM. Takes me to login page. Never used SMARTY before so don't have any login details and there is no option to sign up. Checked emails and there is no confirmation of any account ever being creat...
I need a smarty contact number I want to call you as soon as possible
Can I use a 4ite MIFI box with data only smarty sim ?
Hi, since I have had my new phone, when I am out of range of a signal I get a "No Service" notification.That in itself is not too bad but it then sends another every 20 seconds or so until I am back in range.I thought it was a phone setting but I can...
Hello, I lost my SIM card and I need another SIM card with the same number, please.
I'd like to turn off the facility to pay for things and have the charge added to my phone bill (if such a facility even exists on Smarty!). How do I do that?
The user experience for this setting is appalling! I only just realised that my son's phone number had this option and I wanted to make sure adult content was filtered out. I found the setting which has a tick box and says "Adult content access off"....
There are numerous instances these days of SIM Swap fraud. In addition to setting a PIN code to unlock the SIM card, what else can we do to prevent scammers from persuading SMARTY that a SIM has been lost or damaged and handing over a new SIM to the...
Hi,I’m trying to find Smarty Customer Service’s web chat webpage on the Smarty website, but can’t find it & go around in circles.Please can someone send me a direct link to Smarty Customer Service web chat?Thanks, Bhavini
Is anyone’s smarty data down in Gwynedd please
Hi. I'm looking for a bit of advice please. Just recently when I'm out and about my phone does not connect to the internet. I like to use Google Lens to identify plants when out walking but the app tells me there's no internet connection. I tried to ...
Hi will i need to purchase extra data whilst i am in greece apparently on the chat the lady said i can use my phone for text/calls as i do in the UK but im not convinced? thanks
Try to helpmy son activate a sim, he entered details to make an account the page comes back as already in use, but the problem he has never had a Smarty account. We cannot get round anything to activate or buy a package. urget help needed
