Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I just noticed for the past two days . The network has been poorly and not connecting to internet
Hello all,I hope you are well.I am having issues activating voicemail on my Smarty. Namely, I have tried following instructions on the page "activate voicemail" by calling 123 (I also tried calling the international number, as I am in Europe currentl...
I use a smarty SIM card and the TP link mifi whilst boating in the summer months. I purchase data just before a trip and usually buy 40gig which is upgraded free to 60gig. This is enough for both tv and internet use. what is causing concern is that r...
Hi, I'm thinking about joining Smarty, but my situation is a bit complicated because I'm currently with Sky Mobile, and I'm out of contract, but my current Sky Mobile plan is a family plan which means 1 account with 2 mobile sims (father and son, fat...
Hi thereis the 50gb for £8 available for existing customers, at the moment? I was looking to come off the £10 deal but it just says £8 for 16gb??cheers
Hi I'm going to Spain soon, I'm on unltd everything.From what I understand I get 12gb to use on my contract, after that I have to buy the EU add on, is that correct? Thanks
Hello,My wife and I have separated and I have moved to a different provider. We have a group discount plan which my wife and son's mobiles are on. As group owner I want to be able to transfer all the group ownership to my ex-wife so she can manage th...
Hi all, since the outage I have had intermittent issues with making and receiving calls. When someone is calling me , they get ‘caller is on another line’ I am missing important calls! Its very annoying, any help?
I have recently had phone stolen and received a replacement sim for new phone however when paid for my plan I am now only getting 40gb instead of 80gb. Can anybody help with this.
I recently had phone stolen and got a replacement sim however when paid my monthly subscription I am only getting 40gb instead of the 80gb I was getting on other sim
I have set up a group plan with my 2 sons in it. How can they see on there own phones what data calls and texts are left??
Hi, I’m trying to transfer my number to Smarty but it’s been 2 days now and nothing has happened, is this normal?
How do I get this ? I've just paid £12 and coverage is not good where I am .
Hello all.I have been a smarty customer for quite some time and recently 4G has stopped working and unable to make or receive calls indoors at home. It's nothing to do with the settings on my phone I believe as I have double check this as I have a s2...
My daughter is at Loughborough Uni and in accommodation with no internet access. Will a 4 or 5g router do the trick for her? According to the coverage she should have excellent 4g but only 5g outside. Also, can she use a single unlimited data / ca...
I transferred to smarty a week aga and send my PAC number on same day when applying for the sim, it is over a week and still waiting for the transfer, I had a chat and was told there was no indication that my transfer was completed that was a lie as ...
Hello everyone! I requested my number port for 24/06/2025 but today is almost 01/07/2025 and mumber is still not ported. Live chat keep lying because one day i chat and they say they didn't get complete files from Lebara and then next day they say it...
