BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Does any one know how to remove a payment option? My account lists several debit cards I have used for payment in the past, as well as the current one. I want to remove these from the list (housekeeping) but I can't find how to do it. If I select on...
Hi I have just received my new sim but it includes text and call will this be ok as it is only going to be used for a router and will be data onlyShould I change it for a data onlyThanksChris
Hi All, Having an issue with text messages after porting my father in law over from O2 to Smarty. Ported over using the PAC code and all seemed OK but then realised text messages are arriving from the Sim Card phone number and not the Proper Ported ...
Fast broadband access in rural Suffolk remains a struggle. We switched from Three to Smarty because of the lack of a contract and cheaper price, and expected roughly the same performance as they use the same network. However, the download speed has d...
Going abroad so I made a new APN following instructions on smarty post.However I cannot set the APN Type to blank, as it says in post. It shows as "default,mms,supl,hipri,fota,CBS,xcap" and I cannot delete this.Will this allow me to roam when abroad ...
HiIs it possible to ping a $g router that has a smarty sim in ?Router is connected to internet and has correct APN, can browse etc, have enabled respond to ping on WAN interface and even tested with firewall disabled but I cannot get a response to a ...
Does anyone know how to get the QR Code from Smarty to activate a plan on iPad?
On 3G-4G, the downloading speed was higher after midnight. It is not the case on 4G; maximum 200 kb/s or lower, and less during the day. Switching to 4G is not a success, let alone to 5G, which will be disaster
Do I need to purchase a new SIM card for a Wi-Fi router
I keep getting a "sorry, you're not given access to this service" msg when I try and call some numbers. Yesterday I wanted to call my District Council to report a problem in the park but couldn't because I didn't have access to the service. I had to ...
Hi, I manage a group plan with some friends and family, my friend's SIM has not arrived and as group manager I'm trying to order a replacement SIM for her, so I select her, click on the replacement link under the activation link, but at the end of th...
My phone is set up for use abroad and I have an out of plan add on. But I still can't use my phone abroad. I think this is because I switched the phone off before leaving the UK. How do I re-connect? I particularly need access to text messages
Hi,My account has been closed but I would like to rejoin Smarty and get a new SIM card. However, it's not allowing me to purchase a sim. What can I do? I've tried a few times and when it gets to paying for the SIM and plan, it says there's an error. ...
Hi,My SIM card has got damaged, and I need to activate a new one.I need to keep the number as well as my plan.I would like to ask about the £20 Amazon gift vouchers for reference and a refund I meant to received some time ago.
I changed from giff gaff to smarty got new simcard with number on which still shows on my mobile I have just transferred my old number from giff gaff but not showing
Hi,My SIM card has got damaged, and I need to activate a new one.I need to keep the number as well as my plan.I would like to ask about the £20 Amazon gift vouchers for reference and a refund I meant to received some time ago.
