Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
@ Why can't I phone a 01481 number
I need urgent urgent help. I have been paying for months but never used the phone to make calls until yesterday (I even topped up with £5.00) yet my phone keep saying: Not registered on the Network ! SO I can neither call out or receive calls. I nee...
Is there any way to reopen a closed account, as my email is locked to the old account?
Hi, I am using Smarty on my mobile WIFI device, It seems to work great but I have noticed there are some offers out there for unlimited data that are cheaper than the renewal I can choose. What the best way of getting these deals? Do I have to order ...
I want to upgrade to unlimited now/today even though my normal plan has just renewed - how do I go about doing this? Thanks in advance, Dave
Hi can anyone please help me I have a sim I can’t Sim for internet only I’ve set up an account but the phone number is different to one I have with the sim I just need it for internet nothing else
Hi I was wondering if anyone can help, I have a LTE 4G WiFi modem and it will not connect to internet it just says connected no Internet even though I have set up the APN, I have tried factory reseting it and then setting it up again but it still gi...
I think I should be able to send a text to a cyprus mobile number. I have credits on my account. The message don't get sent though. I get error message saying text couldn't be sent. Any ideas? Thanks in advance
After being with Smarty for many years, I saw a great opportunity to take advantage of setting up a family group and added my two lads. I have closed my account now and cannot manage my two lads accounts. I need help as I want to upgrade their accoun...
Smarty tell me that my number has been successfully ported in, but I can't make or receive calls. How can I resolve this please?
Hi, if I were to take out an unlimited package now I presume I get a SIM with a new number send to me the next day?I then want to use this to see if I like it - then in a week or so can I then transfer my existing number over? (I already have the PU...
Hello, on the smarty website its stated "SMARTY is a mobile service that's just for consumers and is only intended for personal use. We don't offer any business plans, so we can't issue VAT receipts or invoices. If you need a mobile service that you ...
when is 5G going to happen?
We have 8 numbers in our group but need to increase this to 10 for now but potentially 20. How can this be done.
Can I send pictures via texts for free or will I get charged as only got free texts and calls!
