Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Coverage in Sandbach and Alsager is terrible. Has anyone else experienced this
I would like to activate this number. 07362598073
Has anyone experienced call breaking uo when trying to say numbers or a post code?
Hi have just activated a new smarty SIM, but I am unable to register for WhatsApp with it. I have tried everything it says on the WhatsApp help page (turned phone on and off, uninstalled and reinstalled WhatsApp APP, tried personal and business Whats...
SMS Shortcodes are now live on SMARTY — something customers have been asking for, and we’re really pleased to have delivered. As with anything new, we know there can be a bit of a learning curve, so we want to clear up some early questions and confu...
Hi, I've been with SMARTY since Jan 24 when I ported my number over from Vodafone. Over the last few weeks I've been having a recurring problem that every SMS I receive takes ages to come through...anything from 30 mins to over 2 hours+. I've spoke...
Can someone who works for Smarty/Three tell us when we're going to be able to use Vodafone masts with the merger which has now gone through, I read somewhere it was this month but I've not noticed any change, have tried connecting to Vodafone masts w...
Has anyone else noticed the poor service since three and Vodafone merged. Texts are taking a day to be delivered, didn’t think too much of it when it first happened but then I heard in the news that they had merged. Always had this problem with Vo...
Hey everyone, I’ve updated to ios18 on my iPhone 14PM , which means I should be able to rcs across to my android buddies! But I can’t (yet) there is nothing in settings I can see. what gives? Is it carrier specific?
I transferred this number from three to smarty. I am unable to use this number on WhatsApp whenever I try to register just get message that temporarily unavailable please try in an hour time, cant register
I have a VOIP phone which I have used successfully with a Three SIM in an unlocked router. I've recently switched to Smarty on a recommendation but found that VOIP traffic appears to be blocked. The phone never registers correctly.With 3 and EE sims,...
The adult content filter has a habit of blocking non adult content sites as well as adult content. I would like to disable it but cannot due to what happens every time I try. Please see attached image. Why is it an unprocessable entity? What's going ...
All this week, while my phone is showing normal 4G bars (maybe a little low?), it fails to load any page requiring an internet connection. If I travel several miles from Abingdon (usually to the south) I can connect again. According to the postcode c...
I bought an add on unlimited data for a month yesterday. I have the receipt confirming it from Smarty in email and on my account, but when I look at my data allowance it states there is nil and that I need to purchase some. as I’ve already paid for i...
Is it possible to make full SIP calls with a mobile subscription?
I have been with smarty for around 1 year but have been getting very frustrated recently as the network on my phone is very intermittent . Either very low connectivity ( status bar low), showing a searching for network symbol or non at all. Has anyon...
I see most new iPads now are eSIM only and its rumoured that the new iPhone in the UK maybe eSIM only.Currently I use a Smartly data only Sim card in my iPad Mini 6 and looking at the iPad Mini 7 it only has eSIM.I did recently get an iPhone 16e to r...
