Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I am now quite desp;erate to get my voice line . I want to activate my second sim. I dont want to wait unting 16 August for a plan change, I cant speak to anyone at smarty and I cannot email anyone direct. Please lelp ne now
I have just reactivated an account under a special offer and account says my plan has been paused. I also need a repalcemen im before I can use this, how do I get started.
I've recently moved to smarty using an unlimited data sim for our 4g router as we live fairly rural. We have direct line of sight to 4 masts. Initially the speeds were as expected of between 25 - 40 mbps same as my mobile phone but on a different ...
I have had Smarty for a few months. I have noticed in busy places the signal often appears to be there but doesn’t allow access. So in London you can call up maps - GOS will find you but no streets. People I am with have 4G _ I have nothing or...
I have just read a few threads with similar problem to me .I keep sending PAC with my dob and keep getting the same msg back to re send? ''your almost there -we just need PAC & dob" TIA
Since this morning internet is erratic, patchy, and extremely slow inDG11 3BE. After running status checker we are told there is an issue "We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible...
Is anyone else experiencing problems with making and receiving calls since the mergeri have contacted Smarty 6 times now and nothing has changed despite various suggestions from their staff.so dissatisfied and disappointed in the service, they do no...
I’d like to bring my parents onto my network. Are their phones compatible?Doro 2404Honor X6b thanks. Sam.
hello,i am a smarty customer for two years and it was nice but i don't know what's next.i don't have internet since 3-4 days so i've decided not to renew my plan for a while until it is fixed so i won't pay £17 for nothing, and i can use my other sim...
Hi there can anyone explain to me how the smarty delivery works i've waited long enough as they says 5 working buisness day should be deliveried to your address but still waiting Royal Mail correspondence won't shows up am very frustrated myself
Hi, new to Smarty as of yesterday. I'm not getting the option in settings to turn on wifi calling, phone is compatible, Samsung Galaxy S23 Ultra so not sure why, I'm an elderly vulnerable lady, mobile signal isn't all that good so really need to be a...
what is the cheapest way to use data in Japan, obvs I need to access google maps and translate, any ideas ?
How do I change the SIM card delivery address?
I really need to get this resolved now I have asked for help trying to resolve this matter of not being able to ring out or send a text for 2 months now?! I can use my data and receive calls and texts I just cannot do the simple thing of what a phone...
Im unable to make or recieve calls or texts for a couple of days now! keeps saying emergency calls only. I really need this sorted. ive had nothing but issues with smarty since moving over with calls going through to my VM and no notification of v...
I wonder whether anyone has the above-mentioned issue whereby despite I have done everything possible, I could not get it connected.That includes1. Removing the sim card, clean & subsequently replace it with a new sim card2. Restarting the phone3. To...
I'm currently in North Wales (on Anglesey, postcode LL68 9LU). I've received a text message from 'Rate Advice' informing me of rates to make calls (10p/min to call UK or Isle of Man and 40p/min to call elsewhere). The message advises me to visit smar...
I have just tried entering my bank details on the website so that I am able to access websites that are deemed as "adult content". I have entered both my Google pay and my bank card on 2 seperate occasions and have been charged £1 but have been told ...
Hello... I am an elderly woman who has tried to move from Vodafone to Smarty, and my number has not transferred across.The man on the chat said it was 'stuck' and that I need to wait 5 days for the 'back end' team to sort out the glitch.I don't have ...
