BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I was on a promotion contract of 40 to 60 GB and there was and upgrade from 40 to 80 GB so I signed up for it but it is still showing that I am on the 60 GB promotion what should I do? I signed up over a month ago and have done it twice but still has...
Hi, i live in a 5G covered area and currently using a sim router for the best possible speeds, but the speeds are not great at all. Today being a bad day. Most ive had before is 150mbps but even that for 5G is not meeting my expectations. Is there an...
How many pieces of equipment will Smarty work on for same charge?
Black Friday is once again upon us! And at SMARTY, we believe in making life simpler, especially during the hustle and bustle of sale season. That's why we're excited to share with the SMARTY community our Black Friday SIM Only deals that are no-non...
Can somebody explain why my Black Friday promotional upgrades have not yet been processed? My plans should be increasing from today, 1st December 2024..
I need to change my credit card details that is used to pay for my account monthly . I have read the article by Mike that was updated over a yer ago. He says to go to Dashboard, then Payment settings, then UN-tick the "Auto Renew" box, then UN-tick t...
I am considering extending a Smarty group plan that currently has two numbers to having four numbers to cover the whole family. One of the existing Smarty numbers is not currently being used. Can I port a number from another provider to replace the S...
Why can't I phone anyone from Italy.
To activate the settings i did the card process six times & I thought it was my card or the website. but no, it needs to be a credit card not debit card.SMARTY have taken £6 in activation feels and not refunded it when it states it would be refunded ...
Hello,I have now tried WhatsApp business on both Android and iOS. Each time I had Smarty sim with data plan, sms plan etc .. it looks like Smarty is blocking whatsapp/meta messages ? Wondering if anyone faced this problem. thanks in advanceregardsva...
Hi all, Suddenly my iPhone will no longer ring out or receive calls?! If I try to make a call it looks like it’s ringing out but is silent and doesn’t connect. Does show in outgoing call list. Receiving calls, don’t show in missed calls list, rings o...
Do I have to activate an add on. I bought a 1gb add on this morning It shows on my account. but I am not able to use it.do I need to activate it somehow?
My daughter is abroad with school and I received a message that she had 19p left. So I paid £10.00 for more and received this....Just to confirm, you've bought a £10.00 Out of plan add-on.With the add-on, you've now got £0.19 in your Out of plan add...
Hi please take the simm off my account 07462657897 please as it was my sons number and it’s not worked for months . He’s got another else where now. But please keep other 2 numbers on just take this one off my account please asap . Not keep paying fo...
Do I have to have RCS Can I just not use normal messages tried fixes etc afraid to do reset as these things never work for me. If I turn off RCS will this affect my messages all i want to do is send simple messages ...it was fine on other providers. ...
Hi have just activated a new smarty SIM, but I am unable to register for WhatsApp with it. I have tried everything it says on the WhatsApp help page (turned phone on and off, uninstalled and reinstalled WhatsApp APP, tried personal and business Whats...
