Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I bought an add on unlimited data for a month yesterday. I have the receipt confirming it from Smarty in email and on my account, but when I look at my data allowance it states there is nil and that I need to purchase some. as I’ve already paid for i...
Is it possible to make full SIP calls with a mobile subscription?
I have been with smarty for around 1 year but have been getting very frustrated recently as the network on my phone is very intermittent . Either very low connectivity ( status bar low), showing a searching for network symbol or non at all. Has anyon...
I see most new iPads now are eSIM only and its rumoured that the new iPhone in the UK maybe eSIM only.Currently I use a Smartly data only Sim card in my iPad Mini 6 and looking at the iPad Mini 7 it only has eSIM.I did recently get an iPhone 16e to r...
So, I've got hold of a new SMARTY SIM, added it to a Zyxel NR5103E 5g Router I snaffled off of eBay, allegedly unlocked, and am having problems. Any help welcome.1. On power up with the SIM in, all icon lights green except the cellular signal which i...
So bought a Smarty SIM because their checker said good 5g coverage outdoors. So after a walk around the whole are, guess what? Zero 5g coverage. I can get it with my other SIM in my phone but not with the new Smarty SIM.Auto renewal switched off.
Hi trying to use the Zyxel hub with my data only sim but it only connects to network and no data is either sent or received . can someone help me
I just activated a new sim card use on a Nokia 105 phone. Still unable to make or receive calls after almost 3 hours after activation. Any advice? Thank you.
I use this for our internet when we are in our motorhome in the UK and it works very well. We will be going to France this Summer . Will I have to make any changes and how? thanks.
Hi i need to replace my simcard but i have also lost my login password. i can log into my dashboard through my email but when i try and change my password it sends a confirm code to the lost simcard Where in dashboard do i request a replacement simca...
I recently returned to Giffgaff after being on an EE contract for a few years. I would have chosen Smarty if it supported eSIM, but there appears to be no effort whatsoever to adopt the new technology. I keep checking back because I do think Smarty r...
Was using 3 mobile Broadband. Swapped to SMARTY data only sim. Activated SIM OK installed SIM in car, got welcome message then get no internet message. Tried checking connect to internet on and off and re-entering password to 4 zeros. Volvo S60
Smarty website & chat not very helpful - instructions on what to do with a phone but nothing on Routers no one to talk to at smarty of course - anyone had any experience of doing this as believe settings need to be changed ?
The network coverage maps for around our postcode (Cookley, DY10) show that we should be getting excellent coverage inside and out. Afraid not - not sure how long this has been going on for (some time), but 1 bar and frequent drop-offs indoors doesn'...
My iPhone keeps flickering between 4G and 5G. Does anybody know how to solve this?
I’m using my iPhone in Finland and the 4G and 5G symbols at the top of the screen keep flickering. Does anyone know how to solve this?
Just deleted a 2nd text from supposed Three telling me to log in via their link else I’ll be cut off. Since I’m with Smarty I do not believe these texts, so have been deleting them. Anybody else had similar?
I have switched from Vodafone to smarty - I tried to call overseas and can’t. How do I set up to allow an overseas call?
