Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
How to watch.
Hi have just activated a new smarty SIM, but I am unable to register for WhatsApp with it. I have tried everything it says on the WhatsApp help page (turned phone on and off, uninstalled and reinstalled WhatsApp APP, tried personal and business Whats...
I am currently in wales in my motorhome and for the first time ever our internet has failed can you please advise my number is …. 447862264613
I am in wales in my motorhome and have no internet ( first time ever ) can you please help my number is 447862264613
I should be paying £9 a months but am being charged £18. My online account only shows the £9 charge but my bank shows £18. How can I contact Smarty to sort it out. The chat function wasn't very helpful.
If you're reading this, it's because it's too late. You'll be wondering why you as the parent have a nickname SIM and your child is the Group Owner. And despite us being able to fly to the moon, no sir, you CANNOT change a nickname SIM to the Group...
I have spent some time with support and still have an issue calling certain numbers, I get a message saying " sorry you have not been given access to this service"My partner can phone the numbers concerned from her phone (smarty as well) without issu...
So today is my first day with Smarty mobile and I can't say I'm impressed, the speeds on 4G and 5G are abysmal where I live, 4G indoors fluctuates between 500kbps and 2.3mbps without outside speeds only marginally better, 5G doesn't appear indoors an...
My hospital appt shortcode is 2656Why isn't it free?
Hi, have just joined and waiting for my SIM.What is the benefit of winning badges in the forum?
Why can I not use my out of plan credit £11.00 to enter an ITV competition, I have used it before ?
I've added my son's plan to the group and have sent an email and its been confirmed but it just shows as pending on my dashboard and I can't top his phone up or see it
We're in a bit of a mess with our group (family) plan.The number that was 'group owner' got moved to another provider (long story), so each time a log on, I get "this account has closed" message... I can still get to the other two numbers on the grou...
I used to use 6gb with my other provider. My phone only gets 4g, I mostly use my phone in my house, using my own internet. I don't see how I am continuously, almost at the max when it hardly connects. I don't even watch programmes anymore. Its almos...
Will my phone number remain the same after transferring from another network? And how can I check what my phone number is?"
Hi so this is my setup.I have a Samsung handset that takes two sims.My main sim is with O2 and that’s the number all my friends have for me.My second sim is with Smarty and that I use for the data.I want to finish with O2 and just use Smarty for ever...
Hey I was wondering if it is possible to cancel porting my smarty number to EE? I took out a contract but have had trouble trying to set it up along with the so called extras they promised. I’ve already used my PAC code when I registered the EE sim. ...
Is there a way for me to cancel the porting of my number to EE? I’ve been trying for 3 days to set up a contract I took with EE and they’re terrible. I want to stay with Smarty but I’ve already gave them my PAC code is there any way of cancelling the...
