Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
Hi all, this one has me puzzled and wonder if anyone can help. I have two Smarty SIM cards, let’s say 1 and 2. 1 is my main one I’ve had for two years and works in France, calls and data. Sim 2 I got back in June as an extra data sim for my trip. It ...
I want to deactivate a sim that hasn’t arrived and activate a sim that I have.
I have lost my sim card
Hello community,Smarty messaged to say they will automatically change my tarriff against my consent/wish, and every single time I tried to deal with customer services (this is over hours across a week as given 7 days notice) they put me in a loop of ...
Hi all!So a few months ago I moved over to iD Mobile.I did this because I couldn't make/receive calls from SMARTY after they switched off their 3G network and didn't support my phone on their 4G/VoLTE network and iD Mobile did (according to both of t...
I changed my mind, I don't want my old number I want and need the one that SMARTY gave me. I have done EVERYTHING that I was told to do multiple times NOTHING WORKS!! What do I do?! Why can't we talk to anyone? Why is there no help for this?!
Hi everyone, Iam trying to setup my voicemail function for the first time however its proving problematic. It asks me to record my name, I've tried various names and it keeps saying it has not been recorded. It does this for three attempts then hangs...
How do I cancel my data only SIM card but keep my phone SIM card working
Can’t ring out on this smarty ?? Unlimited data
I have submitted my PAC code before activating my new sim. But my old number has not transferred
Is it possible to make an international collect call (reverse charge call) with SMARTY?
Hi I order a SIM card by mistake but o already got it
I've gone to a different package but I'm being charged for both simm numbers how do I cancel an old number that I thought was cancelled and I have no way of accessing its account
Just rejoined smarty this week, although it hasn’t been easy and taken a day to long to port my old number, my emails don’t come through during the day, then I get bombarded of an evening, probably a better signal during the day than at home of a ni...
I am not that teck savey but I was hoping to Bluetooth my data to my TV to watch YouTube , I don't do any gaming or streaming is there a way around this. On the sim it only offers to connect to my dashboard??
I am interested to know what other’s experience of the seamless auto renew process?I’ve been with SMARTY around 4 months, and every month, on the anniversary date, my account goes into pause at midnight. It renews, but I am unclear whether it has o...
I d like to put some credit on my phone but I can’t find a way to do this without going to a PayPoint? This seems very last century and I m disabled so not very convenient either . Thank you
Hi can you gift some of your existing data to some else?
