Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Unable to make wifi calling from phone, it has worked fine since January 2025 - same phone - same internet company. Contacted wifi provider no issues on line. Now reaching out to smarty gang. Have latest IOS update, have restarted the phone. Any idea...
I am very politely but having had quite enough of BS today, requesting that you dudes cancel my SIM.Like many people I fell for your very tasteful image, but was always concerned because Smarty is such a twatty name.Long and short is that the SIM was...
Hi, I’ve renewed my sim and it says on my account my plan is paused, didn’t have any issues taking the money out of my account though. No reason given why it’s paused only to contact support team… any idea why? Thanks
I have activated a second sim but i seem to have chosen a data option. I want voice. How do I change
I’ve activated my sim but my calls and texts are not working. The sim only arrived today
I purchased a smarty 60GB for a tenner. The WiFi where I live is out until next week...This smarty sim is the worst mobile sim provider I have ever used. Its totally useless. I have 58GB left out of 60.....excellent signal coverage in my area. Yet it...
Hi all,I've just switched to Smarty and have the app. I want to change password but when I click on the emailed link it just takes me to the dashboard page of the app. I can't see anywhere that would continue the process. Any ideas/Resolution would b...
I hope SMARTY offer eSIM one day it’s something they should consider, especially with newer mobile phones going to eSIM only go on, SMARTY get your skates. on i’ve been very pleased with SMARTY so far very good signal and no issues at all since joini...
As an adult, I prefer to choose for myself what I can and cannot see on search engines like Google. Unfortunately, it appears that "safe search" (ie censorship mode) is activated by default when Google is used via Smarty data on my SIM deal, and I c...
Hello Last access to the website was on Thursday 24th July 2025 in the evening, since yesterday and today I cant access it. I'm not going to name it, its not an adult website I just dont want to advertise it for security reasons. I have tried pretty ...
Does anybody else have problems with their data network continuously losing connection. Other people with me are also on Smarty and they do not suffer the same problem. I've reset network settings but still having this issue. It is sporadic but I thi...
I have been sent a SIM card to give to a friend. I have given it to my husband and he set up an account for the sim. When he chose the plan the app wants to send out another sim card which is a waste and he doesn’t want. Can I stop the other SIM card...
Hi, do smarty sell gold mobile numbers?many thanks
Hi I live about 8 miles outside of Bath and have no network coverage there at the moment but the Smarty coverage checker says there is an issue they are working on at the moment. I went to Keynsham on Monday evening and had no network there at all an...
I have had my sim 2 months now I have not been able to ring out in all that time I’ve been trying to get this resolved with no success, please can we get this sorted.
I know this has been mentioned several times on here, but i've not found a helpful fix, recently gone over to smarty from O2, i put the new sim in my phone, i can browse the internet, send and receive texts, but cannot make or receive calls, I have a...
Two weeks ago, I applied for the ST due to being on UC. It said that someone would respond with 48 hours with confirmation. No one got back to me.A week ago, I again applied, got the same message and am still waiting for someone to contact me.Just ...
Total nightmare! Told to insert Sim and activate and then text my pac code to SMARTY to keep my number from the dashboard? Absolutely nowhere to do this. I don’t want this new number and I don’t want to be with SMARTY if I can’t change my number so h...
Hello I live outside Bath and currently have no data there but apparently three are fixing an issue in the area. I’ve just been to Bath this evening and have no data anywhere in the city centre of Bath even though a postcode check on the network cove...
This morning (23rd July 2025) my phone was displaying full 5G signal, however was unable to access the Internet. I have an active smarty plan. For my postcode Three's website says no issues. When on wifi I have checked down detector and news and ther...
