How to contact smarty through email or phone

[Yaahreh_2667181]

Mobile number 07******6483, just topped up £20 and message stated account is paused 

[MSF · Accepted solution]

@Yaahreh_2667181  Unfortunately, not much point in posting your personal information here because we are not smarty employees who can investigate; we are customers like you.

Maybe worth mentioning that topping up your account is not the same as buying a Smarty plan, if that is what you were thinking would happen.

You need to web chat with Smarty Support for help.

[MSF]

@Royknap_1469393  Contact is via web chat with Support Team. There is no phone or email help line as this keeps costs down.

[Jennifer-675299]

😭