Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I’m stuck, my phone won’t work properly, my plan has been suspended I’m still paying my bill can get started. Very frustrating please help
Hi, well the title says it all really! I went to Berlin recently and was stuck on 3g the whole time so when I got back I looked into it and found I had to change the settings which I did. The phone is and iPhone 14, settings are correct, roaming is o...
I do not accept that things are MOSTLY working. MOSTLY not working is the truth. 3 days not to fix things is completely unacceptable. I have built mobile phone networks in 11 countries, and this has NEVER occured not from 1G (analogue) upto and inclu...
Microsoft Lumia 650. Unlocked, Smarty SIM recognised, but can't make incoming or out going calls. Is it a known problem that can be fixed, or is it not working because the phone is not compatible with VoLTE use?I was just trying to set up a user frie...
What is going on????
Yesterday tried to Renew my plan, had two Payments Errors, the payments were taken from my bank accounts (Details Available), my Plan was not Renewed so I have no service and two payments out of pocketCan this be Sorted please....
Could someone please give me Smarty customer service phone number where I can speak to someone .
Just transferred my SIM card to my new iPhone -16e…. No 5g anymore …. All phone settings are ticked for use of 5g and I live approx one mile in a clear line from the nearest 5g mast … can’t understand why no 5g
I have been with Smarty for a good year now but have always had terrible signal indoors and out. I also have a dual sim phone, both Smarty, a sim for personal use and one for work. I pretty much just get 1 or 2 bars of signal if I'm lucky. I really w...
Can someone tell me how long it takes to receive the gift card under the refer a friend scheme and is it sent via email or post ?Thank you.
I have been sent 2 cards i don't know which to activate, I activate anyway because my plan is on hold and I I've spent about about 2 hours hours trying to to get hold hold of someone and they don't respond . It's an absolute joke.
So after yesterday's outage, will any of us receive any sort of compensation ?
I've been using SMARTY for a month with no problems but suddenly can't make or receive calls. I got a new SIM and data/texts is fine. I've done a factory reset, reset phones and network and have a strong signal. My phone is. POCO M4 Pro.
I have a basic handset, with no Internet connection (think original Nokia style). I have got a smarty sim and it won't recognise it. So I got a new basic phone - still won't recognise it. I've ordered a new sim... same problem. Does anyone know why ...
Cannot get WiFi calling to work on iPhone 15. Its never worked, software is up to date etc. Can anyone help please. John
Would be nice to talk on the phone with a human from smarty
Can somebody explain what is going to happen when we go full fibre? From what I can work out, the cost for us pensioners is going to increase quite a lot/At the moment I rely on our landline because we do not get a signal on the side of the village I...
Hi I would like to have a refund because I only wanted to use smarty for 1 months but noticed that smarty took money again from my bank how can I get my money back please help me I haven't used any of the data on the data plan please help me thank yo...
Trying to get the PUK Code from an Indian call centre is like pulling hens teeth he was adamant the default pin code of 0000 was the PUK CODE, Needless to say have just wasted 2 hours of my life without being any further in what should be a simple pr...
