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Forum Posts

[UPDATE] Coverage Checker and Network Status Checker

    We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker.  How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...

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YulianK by SMARTY Community Manager
  • 2155 Views
  • 5 replies
  • 10 kudos

Second sim for 4g router

I have a smarty sim for my phone which I’ve been using for the last few years now and am very happy with price and service. I want to get a second data only sim to use in a 4g router to be used only when we are on holiday in the uk, to give the famil...

Nord2 5G WiFi calling not working.

My wife has the OnePlus Nord2 5G and the WiFi calling won't work on SMARTY even though the phone has the capability.I have the OnePlus 11 5G and WiFi calling works fine.I have been through all the troubleshooting fixes but still no joy.Any ideas for ...

Sim change

I have activated my new Smarty sim. I am moving my old number over to Smarty.Do  I remove my new sim & put my old sim back in   to use till it completes ?

Smarty unlimited SIM not good enough for me

Well have to say very disappointed in the Smarty unlimited data SIM. As I live on a narrow boat I have to rely on internet data from my Asda SIM card in the phone and use a hotspot I also have a kuma router when I am in rural areas as the router has ...

Poor call quality

Hi,Since I transferred to Smarty last month, the call quality on my S22 (always fine on O2) has plummeted. Wherever I am, the person on the other end says the call sounds faint, or every few words drop out. My mother has always had the exact same iss...

Appalling 4G signal strength. Disappointing!

4 reasons why I moved from Vodafone to Smarty: Price (very competitive for unlimited calls/texts + 40GB of data/month); SIM-only contract terms (1-month rolling contract; in EU, no roaming charges and 12GB/month of data without charge); Signal streng...

FredD by SMARTY Pioneer
  • 1602 Views
  • 4 replies
  • 4 kudos

Coverage

I've been with smarty about 3 months and signal has not been great but for the last months is so bad I cant even get a signal. This happened at my home address and I complained and it was supposed to be sorted but the 29th, they knew there was a prob...

Resolved! Group member payments changeover

I've just signed up for Smarty and would now like to refer a family member (for us both to get the rewards). They would be signing up with their own details including payment type etc. At a later date, I would like to add them to a new group whereby ...