BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I am considering extending a Smarty group plan that currently has two numbers to having four numbers to cover the whole family. One of the existing Smarty numbers is not currently being used. Can I port a number from another provider to replace the S...
Why can't I phone anyone from Italy.
To activate the settings i did the card process six times & I thought it was my card or the website. but no, it needs to be a credit card not debit card.SMARTY have taken £6 in activation feels and not refunded it when it states it would be refunded ...
Hello,I have now tried WhatsApp business on both Android and iOS. Each time I had Smarty sim with data plan, sms plan etc .. it looks like Smarty is blocking whatsapp/meta messages ? Wondering if anyone faced this problem. thanks in advanceregardsva...
Do I have to activate an add on. I bought a 1gb add on this morning It shows on my account. but I am not able to use it.do I need to activate it somehow?
My daughter is abroad with school and I received a message that she had 19p left. So I paid £10.00 for more and received this....Just to confirm, you've bought a £10.00 Out of plan add-on.With the add-on, you've now got £0.19 in your Out of plan add...
Hi please take the simm off my account 07462657897 please as it was my sons number and it’s not worked for months . He’s got another else where now. But please keep other 2 numbers on just take this one off my account please asap . Not keep paying fo...
Do I have to have RCS Can I just not use normal messages tried fixes etc afraid to do reset as these things never work for me. If I turn off RCS will this affect my messages all i want to do is send simple messages ...it was fine on other providers. ...
Hi have just activated a new smarty SIM, but I am unable to register for WhatsApp with it. I have tried everything it says on the WhatsApp help page (turned phone on and off, uninstalled and reinstalled WhatsApp APP, tried personal and business Whats...
I have a brand new (less than 3 months old) mainstream phone from a leading manufacturer, which is ‘future proof’ in the short to medium term. This new Moto, only released December 2021, has 2100, 1800 and 800MHz capability, is provisioned for WiFi C...
HEY from Starlite Author, Artist and Photographer. I am not perfect, so I would appreciate communication between all of us to enlight me in how to use this sim after being referred by a friend.
Anyone know if the 60Gb for £10 offer from a couple of years ago has an expiry time?Cheers!
How can you enter competitions to a premium number
Hi. Over the course of this year my Instagram has stopped working over mobile data. When connected to WiFi it works completely fine. On mobile data I'm unable to refresh the feed, check messages, send messages etc, but sometimes I will receive notifi...
I joined Smarty with a new sim which is working great so far. But now I want to transfer my main phone number to Smarty aswell. I'd like to have both new and transferred under the same email address, and I understand the way to do this is set up a Gr...
I'm new to Smarty having moved from Three.Three have a monthly Spend Cap setting, described here:https://www.three.co.uk/support/bills-and-contracts/your-monthly-plan-and-usage/spend-capswhich I had set to zero pounds. It gave me the peace of mind th...
Since moving to Smarty I have had real bad service availability… I live in the country but previous service providers O2, EE always gave a service. I’m trying to arrange a meeting today but seven text send attempts have all failed today… and this is...
We are aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls and text services. We are sorry if you've been impacted by this, please check back here for updates.
