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Esim

Is smarty ever going to get with the times and start eSIM or not, in the very near future.I would prefer to stay with my plan but if smarty are not going to be a up to date provider I’ll just have to go through the process of the PAC transfer sooner ...

Resolved! Poor signal after port

Hi all,Today I ported over from Plusnet/EE to Smarty, but am most unimpressed so far. I have gone form having full signal to one bar all day, and had mixed messages via customer service as to if my port is still happening, or there is a problem.  I w...

High Data Usage

Is/has anyone had any issues with Smarty claiming they’ve used data when you know you haven’t? I’m a low data user, on the 4Gb plan. Got a message yesterday to say I’d run out of data which was strange, I never run out and I was working from home, ha...

Find my Phone

I use a Samsung android phone and I'm using the Find my Phone Google functionality.Why am I seeing three instances of my phone when I look online?Hope you guys can help.A

Can't make phone calls?

So I've noticed every now & then I can't receive calls, or make them. There is no dial tone & after a few mins it just cuts off. I've tried pinpointing the issue & I'm left clueless. The only solution to fix the issue is to restart my phone. I've tri...

Brooker88 by SMARTY Maverick
  • 10254 Views
  • 8 replies
  • 1 kudos

Resolved! Roaming EU not working

Purchased an add on plan for EU doesnt work have changed the settings;  all is fine - - doesnt work. Am out of connection truly poor service 

Asoka by SMARTY Maverick
  • 230 Views
  • 3 replies
  • 0 kudos

iMessage and FaceTime not working

Ok so I ported over from O2, on a eSIM, to Smarty with a physical sim. The swap occurred yesterday on schedule. However, iMessage and FaceTime only work with my iCloud email, and in the iPhone 13 settings, my number isn’t visible. Just updated now to...

Reversing SIM port?

Hi all, I've noticed a LOT of issues with bringing your number over from previous supplier.I did it last week from EE and now I can't ring out anyone or text certain people. The internet works fine, but can't actually use the phone as a phone.Does an...

Roaming Issues

I work in Aviation. I’ve been in Greece, Spain, and Portugal the last 3 days. My phone connects to a network while roaming, displays 4G or 5G but nothing works. It won’t even load a google safari page. Settings are all correct. Ive no idea why it won...

Cruises

I’m going on a cruise from Southampton to cork. Can I use my mobile data aboard the ship 

Data usage

I have just transferred over from Three. I realise Smarty is owned by Hutchinson who own Three but as a Three customer my data usage was around 1.5gb per day on mobile data. I have not changed my habits, still the same but the mobile data usage on Sm...