Mobile Network State - Disconnected

[PhilipN_1449634]

I wonder whether anyone has the above-mentioned issue whereby despite I have done everything possible, I could not get it connected.

That includes

1. Removing the sim card, clean & subsequently replace it with a new sim card

2. Restarting the phone

3. Toggling with the flight mode on & off

4. Phone software update

5. Resetting the phone & ensure the phone is set in correct network mode

6. Checking the APN

7. Checking the network coverage

Due to the above, I can only use wifi and no mobile data.

[MSF]

@PhilipN_1449634  Network Status Check shows no local issues for your postcode?

Smarty showing as network chosen on the phone? i.e. automatic network selection.

When you say wi-fi, do you mean that you are using broadband wifi in your home?