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PAC code

MartynN_3411858
SMARTY Maverick
SMARTY Maverick

I have just read a few threads with similar problem to me .I keep sending PAC  with my dob and keep getting the same msg back to re send?  ''your almost there -we just need PAC & dob" TIA

 

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@MartynN_3411858  Have you followed the instructions given in the video shown in this article?: https://help.smarty.co.uk/en/articles/7019273-keeping-your-number 

If that still does not work, a web chat with Smarty Support is necessary.