Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have had several people tell me they have called my number and they just get silence. No tone, No message.I do not receive a call. Other times it is working fine.Any ideas?
Hi, I've had no mobile data today, anyone else?
Why has my money not come out of bank yet on my dash it says I am active from yesterday
I have been using my Smarties SIM as a second SIM in my Galaxy phone I would now like to use that SIM in my Galaxy 7 ultra watch how do I go about it it just says that my SIM isn't compatible with a watch
Hi everyone,I’m a bit concerned — a SIM card from Smarty was sent to my address, but it was addressed to my housemate by name. I never ordered a SIM for them, and I never shared their name with Smarty. This feels like a breach of privacy or some kind...
Any tips for getting EU roaming to work on an iPhone? I have followed the steps suggested on the smarty website (going to mobile data network and changing the mobile data/MMS APN to mob.asm.net. Roaming is switched on. I’ve re-started the phone a few...
Hello, I have a Iphone 13 mini. I would like it so that when i call out, and not just to my contacts, that my name or the name of my company i work for is shown with or instead of my number?I work for a courier company, and would like my name to be s...
A new Smarty user here.I do not appear to be getting the two factor authentication code for websites. Why not?As I need these for shopping and banking I am not impressed with my move to the Smarty Sim at the moment.Please can anyone help?thank you
I am currently on a group account and want to update my number to include add ons so I can use when I visit Australia. the issue is that it is showing as my account is closed, and offers to remove me permanently. I know this is not the case as I use ...
Three times a day I get a voicemail alert. When I access it I get a voice saying "Welcome to your voicemail. You don't have any new messages." Its irritating but I don't want to deactivate, in case I miss genuine messages. Any ideas?
I got to < Edit Access Point, but cannot change anything. It shows Name 3APN three co uketc in faded grey.
Need to connect septekon camera to wifi need your help.
I use a wifi modem and data only sim to access the internet on my laptop when we're away from home. Four days out of five I've been unable to access the internet at postcode DL12 9TJ. The modem works perfectly at TS11 postcode. I've switched the sim ...
Need to connect septekon camera to wifi need your help
Hi all,Today I ported over from Plusnet/EE to Smarty, but am most unimpressed so far. I have gone form having full signal to one bar all day, and had mixed messages via customer service as to if my port is still happening, or there is a problem. I w...
Need to connect septekon camera to wifi need your help
