Exciting opportunity, SMARTY Community! Shape the future with us by testing our latest referral program designs. Your feedback is crucial. Drop us a message to secure one of the seven available spots, and we'll be in touch with further info. Let'...
We are aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls and text services. We are sorry if you've been impacted by this, please check back here for updates.
We are aware that a small number of customers may be experiencing issues with our network this morning. Our engineers are working hard to fix this as soon as possible. We are sorry if you've been impacted by this, please check back here for update...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
As the price of everything seems to keep going up, we want to keep our new plans as simple and honest as possible. So, if you want to get more SMARTY for your money, check out the latest plans available to you. You can always keep your current pla...
Hi i ordered a replacement sim 10 days ago on 07/05/2024. It has not arrived. I cannot use the my sim has not arrived button as it is greyed out. Your live help tell me to use the request new sim link. Once i click the link it just automatically refr...
Trying to upgrade my phone plan
Hi all, can anyone enlighten me on the subject of pausing your plan and restarting your plan, if you pause your plan just after the start of that months plan start when you restart your plan does it start a new months plan with a new months payment o...
So I am 35 years old I use my sisters bank to pay my phone bill …it won’t let me unlock the adult content and has taken money every time but then doesn’t unlock the content please help …I have not got my own bank account or own no ID
I have joined Smarty and successfully ported my old number. But the phone shows calls, texts and iMessages coming from the SIM card’s original number.when I go to Settings > Phone > My number, I am able to change the number but when I click Save, it...
Anyone else on 4g getting 2.77 mbps download speed. When 70mbps is expected
HiI bought a SIM yesterday and it is still being sent to my address, I also haven’t got a number yet as it says it’s still being processed.If I have an empty SIM now, can I transfer my data and credit to this empty SIM so that I can use it right away...
Im going to Spain I have a wifi router with my smarty sim in. Do I need to do anything before I go away ?
Any tips for getting EU roaming to work on an iPhone? I have followed the steps suggested on the smarty website (going to mobile data network and changing the mobile data/MMS APN to mob.asm.net. Roaming is switched on. I’ve re-started the phone a few...
I have the above handset. Unfortunately, the option to enable it in Android's Mobile Network settings is blanked out. Smarty's compatibly FAQ shows it as a supported device for 4G calling.Any advice most appreciated.
I have been using voicemail without a problem for many months but upon checking voicemail yesterday I could not access it and received a message that states "Your voicemail has been restricted. Contact customer service" and the call was then terminat...
Hi , have just switched to smarty not sure what I'm doing wrong . Get no phone sevice and no data in or out the house . Family all have smarty with no probs . Not sure what I'm not doing . Any thoughts appreciated 路
I recommended a friend a few months ago and he duly signed up for a smarty account and received a free gift card. I have never received my gift card. I have tried contacting support and provided my friends email address but they couldn't help and exp...
Apple iPhone IOS 16.6anyone else using smarty have problems updating their phone. I’ve tried everything the internet suggests and still not updating?
I got the smarty sim to use in a wifi dongle while out and about in my truck. I just want the data. Im able to connect to the dongle but my iphone says ‘no internet.’ any ideas. I’m afraid I’m not savvy with this kind of tech.
Hi, I've just activated my new SIM. I've googled account settings, but when I login using the tempory once only link, I don't see Account settings in the menu options. Any ideas?
Hi , have just switched to smarty not sure what I'm doing wrong . Get no phone sevice and no data in or out the house . Family all have smarty with no probs . Not sure what I'm not doing . Any thoughts appreciated 路
