Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
setting up voicemail it keeps saying your pin doesnt meet secutity requirements. ive tried differet numbers and hash key nothing works
Every month auto renew doesn't work, it used to, but ever since January 2025 it hasnt, auto renew is on yet every month it tells me it hasn't worked. Smarty app help is useless they say it's a problem with your bank. It is not, it has nothing to do w...
Since moving to smarty a few days ago I have been unable to use iMessage on my iPhone. I get a message saying “iMessage needs to be turned on to enable iMessage “ I have checked and it is definitely turned on, I have restarted my phone several times ...
So I’ve just activated my sim card with smarty and had my previous phone number transferred. However, it says my Phone is not allowed under the Network setting on Apple IOS despite it saying my phone has no SIM restrictions.Is this a faulty SIM issue...
Bit of a weird one, but I've received 2 phone calls in the last 2 weeks saying I've called them from my Smarty number but I never dialed them. They weren't scammers, telesales or anything, just normal people returning my apprent phone call to them.My...
I've got two sims with Smarty (worst mistake i've made).1st my sim - used a PAC code to transfer the number. Got confirmation that has gone through, but unable to receive SMS messages or phone calls. It's made it impossible to log on to some critical...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Hi, I’ve received the info regarding short code use now being available - read it , gone to the out of plan section and successfully bought a £10 add on …so far so good. Now I want to send that £10 to Comic relief .. I txt 70703 and 10 … and it reall...
Has anyone experienced poor internet connectivity around central Ayr
I have a 2G data only sim using it on a midi wifi device I bought an add on and converted it to payment, if I don't use the 2G before renewal will I lose what's left?
Hi All,This week I've received a handful of calls from random people saying they've missed a call from me and they've hit call back. Is this a fault or potentially something more sinister? Could someone be sending out the wrong CLI?I've answered the ...
Been with Smarty for 9 months with absolutely no issues, so ordered my daughter a sim so she could join.Got the PAC code and instead or porting her number onto the new SIM card they ported it on to mine.Managed eventually to get both numbers on the c...
I want to setup a group with a new plan for mother in law. I need the new SIM card to be delivered to her address as I am staying with her for a couple of weeks and can help her set everything up. I don’t know how to specify her address for delivery ...
I have a OnePlus 5. I really like it and pre-ordered it when it first came out. I am in no desire to upgrade my phone – and yesterday I found that I couldn't make or receive phone calls with it. Smarty support told me that 3G was turned off in my pos...
Is there any way to reopen a closed account, as my email is locked to the old account?
I am using a samsung phone as a mifi device, purposely bought with a damaged screen because it was cheaper than buying a mifi device. But it is limited to USB 2.0. I changed cables to 3.2 and the realised the phones usb port is still only 2.0 - my pc...
We have been waiting now 24 days for a number transfer. This is ridiculous. The apparent email option in the FAQs takes you to the webchat and the compensation links are broken. Beginning to regret moving my family sims to smarty if I am honest. Anyo...
Signal cut out yesterday afternoon, Thursday 24th. Put it down to atmospheric conditions, as it looked like storm coming in. Went down the pub in order to use their WiFi, but that was also down. Several customers who are on the 3 network told me that...
Hi, I was a customer on smarty for a good while but left saving pennies to go elsehwere to come back to find the place I am now living had terrible 3 network connection. Everywhere else around me was rapid except here. That was 3.5 years ago.After be...
I have been having a problem with my Internet connection all evening and still not working properly what is going on I recently switched networks to join smarty based on smarty saying I would have 99.5% coverage and fast and reliable data coverage so...
