BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi, I have changed a new plan based on the offer on my Smarty page which is 32GB for £7, but strangely I got 15GB for the same price. Do please i need your help to change today because it is supposed to start on the 8th March 25. I appreciate that ...
Hi I gather from a few other posts that these are not possible at the moment! I found this in some information blurb from SMARTY - " At some point you'll be able to send other kinds of messages which will be chargeable. This will include premium-rat...
So... I have a SMARTY sim and a giffgaff eSIM on my Fairphone 5. I'm in a very poor signal area so can only use WiFi calling for calls in or out. Both sims were working fine for WiFi Calling for several weeks but in the last week or two the SMARTY si...
My son and I both have a 6GB plan. A few days ago we upgraded to the Smarty promotion of 12GB for the price of 6GB. We received confirmation from Smarty that both had been set up. However my son has received notification from Smarty that payment h...
Hi I need to call a French land-line from my UK mobile but I am unable to connect. I have completed the one off change and have been able to roam before and I am using the 0033 French dialing code. Any help would be appreciated Tony
Good morning anyone still experiencing problems in BH21 7JL They have a message saying fixing problems since July 2024 does a yone know what's going on ? I have put in a complaint but got no response (6 weeks ago now)Just renewed my monthly contract...
I can't get through to customer care. It keeps going to the bot
Hi my phone is 5g ready.Is my 7gb a month sim plan at £10 giving me 5g? I can't see anywhere on my dashboard if I am on only 4g or 5g.I've been told by other providers that pay as you go doesn't support 5g.Thanks in advance.
Hello all, I have an unlimited data only sim in a mifi unit. I’m about to travel to Ireland. I’ve found information on site that specific to Ireland amongst EU countries the 12 gb roaming limit does not apply and full monthly data is available to us...
[UPDATE] Following an issue affecting voice calls yesterday, services have almost returned to normal overnight. We continue to monitor and review all services throughout today to ensure full stability. We kindly ask that you only contact us if your ...
I need a PUK code for 07367209162.
My sim is blocked how do I get a PUK code
Hi, excuse my ignorance, I am not getting a good reception for my data through Smarty.In settings do I turn off WiFi?, do I use data roaming as well as enabling data through my network?I'm in Norfolk, does anyone have problems with 4g.Thanks for any...
I have just received some text messages telling me that:" It's max of GBP2.50/min to call, ........................For full deatils visit free at smarty.co.uk/roaming"and "Oops, it looks like this service asn't covered in your plan......................
I have a plan with auto-renew on, I am trying to change what bank account payment is taken from. When I change it and click update settings I receive the email confirmation, but when I check in the settings my card being listed as selected is still m...
Still haven't received my PUK despite giving my details. Anthony Ward 07367209162.
