You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Hello, I am pretty desperate and I don´t know how to contact customer service, since August I am in Cape Verde, and my roaming is not been working, I have topped up my out of plan, and every month I am paying my plan, but I can not receive incoming ...
Good morning can someone please tell me how long members have been waiting for an old number to be transferred over to Smarty
I got Alexa dot at Xmas and it is my new favorite to control home tech
My data plan mistakenly autorenewed. I had wanted to switch to voice before autorenewing. Is this still possible?
Can't seem to enter
I entered the draw by replying to the competition administrator (not obvious how to enter). Now every other entry ("reply to a post you are following") is landing in my inbox and I'm being swamped. How can I turn this off? I wish I had never entered.
Plus face recognition is amazing 朗
I love the camera on my phone. I stream using a mifi and have really good connection. My phone's the perfect size and the screen size is right.
Hi,After searching it seems we can’t verify emails with iCloud.com or the older me.com addresses. Whilst this is okay if we have another email provider is there any chance this could be fixed, or a note added when trying to verify, or send another ve...
My phone is my best tech as I work away all week, and it's a phone, computer and much more in a handy size!
I have paid twice for the plan 30 GB for ten pounds but it charged me twenty pounds please may I have ten pounds back please.
I payed for the bill but it charged me twice. 60gb for ten pounds
Hi there,I made the purchase for my unlimited sim card on the 12th January but still not arrived and have had no email to say when its being shipped,can anyone help me please, thanks in advance
I have just moved over to Smarty from EE. I cannot access the internet when not at home. When I go into settings it gives me the option to delete my e sim which is what I had with EE. Should I do this?
Hello everyone. I have just joined Smarty. None of my texts are going through. : (I have followed the advice on https://help.smarty.co.uk/en/articles/1170797-problems-with-sending-text-messages but when I dial *#*#4636#*#* I just get a voice saying "...
start new bundle before the end of old bundle how is this done
