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Smarty SIM wont work on EE Broadband.

ShafiqH_3498239
SMARTY Rookie
SMARTY Rookie

I have an unlocked EE 4GEE Wifi Mini - Works fine with a EE Sim - When I replace it with a Smarty SIM comes with no internet access.

Will Smarty refund and take the SIM back?

 

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@ShafiqH_3498239 Looks like the device may not actually be unlocked.

You can get a refund in the first 14 days and only pay for what you use; https://help.smarty.co.uk/en/articles/4262399-14-day-money-back-guarantee