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[SteveFa_2194786]

Hi I've paid £24 .00 instead of £12.00 how do I get the £12.00 back.

[Rebekah_150]

Hey  SteveFa_2194786 if you can please contact our chat team https://smarty.co.uk/contact and one of our advisors will be more than happy to help, available daily from 8am – 8pm.

[JJP2]

As per my answer on your other thread, this is still the community forum of smarty customers. We still don’t have access to your account and you still need to contact smarty via webchat.