BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I regret moving to Smarty - their customer service is unresponsive and no telephone number to call just an chat which doesn’t help
I have used my PAC code but still havent had my old number transfered over.How do I resolve this?
Hello, Has anyone experienced similar to me?I signed up to Smarty mobile (4g) yesterday - 32gb p/m.I've used my WiFi in the house since, and for all updates etc, and only used my mobile data to check a few web pages and run some connection tests. I c...
I can’t get PAC code?
The contact page is an endless rabbit hole.How does one ACTUALLY contact your team to request help in activating the sim supplied with the modem???I go to the <contact> page and only see links everything else except the link you suggested!
I need to tlk to someone
my sim is not working
My unlimited data pass is not working
Hi. I ported my number from sky about 4 hours ago.A went well.Have conformation email. All perfect outgoing calls text etc but cannot receive any calls? I have tried rebooting but no luck
Speeds are really slow today despite my router having 3 bars of reception. What is going on?
I've tried to follow the steps in setting up my daughters phone for using when she goes to Barcelona with school. Howwhen it's gets to the step where is says 'open '3'' there is no option to do this. Please see phone of what does come up after we cli...
Does anyone know if a day is 24 hours from purchase? If not, how is a day calculated. Thanks
HeyMostly a gripe post really as the live chat support is an absolute joke and completely ignored the simple questions that I was asking so thought I'd post here.Have been a fan of SMARTY for a few years now but disappointed to find out today that th...
Hello everyone I'm nearly out of data and my plan doesn't finish for 4 days can I start a new plan before my old one has finished? Thanks
I've got an active Smarty plan and downloaded the Smarty Android app onto my Redmi Note 9 smartphone. The app never recognises my username or password and I have to use the 'Forgot your password' link to get an email to then access my dashboard. I re...
My son put the wrong SIM in our new router, could you send me out a new SIM card, it’s the Micro Sim we need.
Since the new Voicemail system has launched I have found it almost impossible to record an Extended Absence Message on my Voicemail (this is Option 0 then 5 in the Voicemail Menu) it seems to be that if I try to record a message longer than 15 second...
Sim card not working
