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data add on not working

Stephen_2588782
SMARTY Enquirer
SMARTY Enquirer

purchased a data add on today , it works as a wifi hotspot to connect tv ,pc etc but i can not access any think through my phone , ie: internet ,whats app saying no internet connection ? 

2 REPLIES 2

MSF
SMARTY Genius
SMARTY Genius

@Stephen_2588782  Am I missing something here? If it acts as a hotspot, doesn't that mean the the tv & pc are accessing the internet on mobile data? Have you checked all phone settings?

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Does your WhatsApp app have a setting for controlling whether it uses Wi-Fi only or mobile data only, @Stephen_2588782?