Forum Discussion
eSim will not connect on my new Iphone 14
I switched from Three to Smarty recently. I did not need to take out the old Sim card because Smarty converted my phone to eSIM. I have now bought a iPhone 14 but the eSIM will not connect!! have been trying all day!!! Have got wifi calling only.
2 Replies
Patrici_4174921 You are using eSIM with SMARTY, but when you ported, the physical Three SIM would be deactivated. Perhaps your iPhone still has the physical Three SIM active, and set that as default for data, voice & SMS. You can set SMARTY as the default for those instead of Three, but you should take the Three SIM out as it doesn't work anymore and there's no use in keeping it on your phone.
