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50gb offer

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BenWatt_2512532
SMARTY Pioneer
SMARTY Pioneer

‎04-19-2024 12:50 PM

Sorry if my previous post is already up, but I couldn't see it, or a reply anywhere.

I am on 40gb for £10, but keep seeing 50gb for £8 offer- but I cannot access it, anyone able to help please?

I see similar questions were answered by 'talk to the support team', but can't see how to contact them!

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JJP2RidesAgain
SMARTY Motivator
SMARTY Motivator

‎04-19-2024 10:48 PM - edited ‎04-19-2024 10:50 PM

This is the Smart community forum, we are customers just like you.

To switch to the £8 for 50 GB plan, you need to contact a Smarty staff number by starting a webchat, and they will switch you to this plan. I did it myself, took about 5 minutes. 

Scroll down towards the bottom of this webpage to start a web chat :

https://smarty.co.uk/contact 

 

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JJP2RidesAgain
SMARTY Motivator
SMARTY Motivator

‎04-19-2024 10:48 PM - edited ‎04-19-2024 10:50 PM

This is the Smart community forum, we are customers just like you.

To switch to the £8 for 50 GB plan, you need to contact a Smarty staff number by starting a webchat, and they will switch you to this plan. I did it myself, took about 5 minutes. 

Scroll down towards the bottom of this webpage to start a web chat :

https://smarty.co.uk/contact