Hi, I made a request to transfer my current number from EE yesterday. My wife introduced me back to smarty and had a sim arranged for me to use so she can receive the reward. However, when I. scanned the QR code inside the envelope it took me to my previous smarty account, which I signed back into. Will she still get the benefits of my rejoining from her having the new sim sent to me? Also, I have submitted the details: current number and PAC code to smarty but I haven’t yet placed the smarty sim into toy phone. Should I be required to activate the sim before the transfer notification?
