Chats & Hacks

[Announcement] Introducing SMARTY's New and Improved Refer a Friend Program!

BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...

[We Value Your Feedback] Share Your Experience with our Refer a Friend offer

Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...

I need a PUK code to unlock Sim

Switching to smarty and keeping my number when i have already been given a new number by smarty

Adult content filter

I want to take off the adult content removal filter off my account. I put my card details in and it took a £1 off the card. Can you remove it for me please

Can group data be shared?

Hi I was wondering if group data can be shared. I know we can purchase data add-ons (I have in the past), but wondered if there was an option to share the data.

Making calls whilst in OZ

Hello, I'm planning to go to Australia mid Feb and wonder if anyone in community has been and if they could use their smarty SIM card whilst there.TIA Reggie

SIM use in Morocco

How can I use my SIM in Morocco on holiday

How to get Business name on caller id?

SMARTY Social tariff

It’s great to see that SMARTY are now offering a social tariff. What is disappointing to see is that this is a “one size fits all” approach ie it is £12 for unlimited text, calls and data, and there are no other options.It would be great to see vari...

Holiday use in Morocco

Changing to new offer

I’ve seen your new offers and this unfortunately has meant I’ve had to contact your customer service even though I know this means a lot of stress for me having aspergers. YESTERDAY (yes that is when this started) I contacted them and went through th...