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Network coverage

I have moved location and from downlaod speeds of 50 to 60 gb its  now gone to 5 gb max. I checked network coverage and its saying engineers are working on it but that's been 2 month now any help or anything I can do to improve the services my self. ...

Prize draw

Hi I've got Huawei p20 it works great with smarty I get £20 a month for broadband I've got mirror functions cast to TV VR will not buy an iPhone if you pay me for the price my Huawei kickstart 4 price and quality video in video I was losing videos me...

Roaming out of EU

Hello, I am pretty desperate and I don´t know how to contact customer service, since August I am in Cape Verde, and my roaming is not been working, I have topped up my out of  plan, and every month I am paying my plan, but I can not receive incoming ...

Transfer of number

Good morning can someone please tell me how long members have been waiting for an old number to be transferred over to Smarty

Prize draw- submerged by emails

I entered the draw by replying to the competition administrator (not obvious how to enter). Now every other entry ("reply to a post you are following") is landing in my inbox and I'm being swamped. How can I turn this off? I wish I had never entered.

Competition

I love the camera on my phone. I stream using a mifi and have really good connection. My phone's the perfect size and the screen size is right. 

Verify email - iCloud doesn’t work

Hi,After searching it seems we can’t verify emails with iCloud.com or the older me.com addresses. Whilst this is okay if we have another email provider is there any chance this could be fixed, or a note added when trying to verify, or send another ve...

hobbsy by SMARTY Pioneer
  • 1049 Views
  • 1 replies
  • 0 kudos

Favourite tech

My phone is my best tech as I work away all week, and it's a phone, computer  and much more in a handy size! 

Nick1955 by SMARTY Enquirer
  • 658 Views
  • 0 replies
  • 0 kudos

Billing

I have paid twice for the plan 30 GB for ten pounds  but it charged me twenty pounds please may I have ten pounds back please.

Sim delivery

Hi there,I made the purchase for my unlimited sim card on the 12th January but still not arrived and have had no email to say when its being shipped,can anyone help me please, thanks in advance 

Internet access away from home

I have just moved over to Smarty from EE. I cannot access the internet when not at home. When I go into settings it gives me the option to delete my e sim which is what I had with EE. Should I do this? 

Find out who a private number is?

Hi guys, I've been receiving lots of missed calls from a private number recently, none of which I've been able to answer as they keep calling in the middle of the day when I'm working. Obviously this is frustrating as I don't know who is calling me a...