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LesleyC_1438579
SMARTY Maverick
Joined 12-03-2023
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Switzerland charges
I travel to France very close to the Swiss border every few months. I’m confused by the text message I get from Smarty when I unknowingly connect to a Swiss provider - it contradicts itself. Is it free to receive calls and texts or not? Please can anyone help? I avoid going online when I’m out of a Wi-Fi zone, but my Add on bundle disappears all the same. Thanks. “Welcome to Switzerland. It's max of 50p/min to call & 2p/MB data. To receive a call and send SMS is in bundle. You need an Out of plan add-on to make & receive calls/texts and get online. For full details visit free at https://smarty.co.uk/roaming” ThisSolved7.8KViews0likes3Comments4G suddenly not available to me in France
I use an iPhone 11, as does my husband, exactly the same Smarty plan each, we’ve been using these successfully with Smarty in and out of UK and France for about 18 months. We have identical settings, both have Mobile Data settings changed for Roaming to mob.asm.net , I’ve just checked and confirmed everything in Settings on both phones is identical, mobile Data Options Roaming is On, Voice and Data is set to 4G on both 4G Voice & Data. BUT today on arrival in France I can only get 3G, he has 4G. We are currently side by side, so it’s not geography or signal strength. I have powered my phone down, turned it off and back on. WHY? And what can I do to get mine back? Can anybody help please?Solved11KViews2likes9Comments