roaming
167 TopicsAdd more data onto Data only SIM, and enable in EU
I've bought a new SMARTY Data-Only SIM (2gb) just to try it out for use with a TP-Link Mobile Wi-Fi 'pebble' dongle. It works! But 2gb won't last me long for what I need. So, now I know it works, I need to do two things. First, I need to ensure it'll work abroad (Tenerife, so EU). Second, I need to add more data. Oh, and I don't need to use it every month. When this month is over, I want to cancel, and then re-use (again abroad) in July. Can I do this, or will I need a new SIM? Please advise how to do all three. And explain it to me like I'm 5 year old. :-) Thank you.26Views0likes1CommentAvtex router and SMARTY data only SIM
I have recently acquired a motorhome with an Avtex 994 router. I bought a Smarty SIM to try and see if the Avtex router was any better that just using my mobile phone. In the UK, the setup works fine. Devices connect, Wifi is available in and around the motorhome. The network it connects to is '3' which isn't the fastest on the block (probably throttle connections from providers like SMARTY), but I thought I'd give it a try. However, in the EU (I'm in France), there is no Internet connection. Devices can connect ok to the Wifi router and Avtex status shows under the Modem Status that the SIM has 'registered' and is 'roaming'. With SFR, one of the French mobile networks. There is no 'Active Link'. I've scoured the Avtex manual and online, but can't find any clear solutions to this.Solved71Views0likes6CommentsUsing Smarty in the USA
Hi all! My apologies as this is likely the 1000 time this has been asked. I just needed to clarify sorry, but as long as I have updated my phones access point details accordingly with mob.asm.net etc, all I need to do before travelling is to buy a £10/15 add-on and any allowance would come out of this? Is that correct? Apologies, but just need to check for my own peace of mind, so many thanks for any help! Ty!57Views0likes2CommentsSWITCH OWNER SIM IN SMARTY GROUP
I started a new (first) Smarty contract and received a number. I then started a group, adding a second sim I normally used, retaining the number on transfer from Tesco. However, when buying add-ons for my second sim, all smarty communications went to the first sim, which was left in the UK. Therefore, I couldn't complete a transaction as I could not access the first sim. As far as Smarty was concerned, all access and notications went through the first sim. My question is: how can I swap sim numbers to enable my second sim to be the LEAD Sim? Thanks43Views0likes1CommentStrange Roaming Charges outside EU.
I'm in Switzerland, so have an Out-of-Plan add on for me and my wife's numbers to cover usage there. At 1.00am on several days we both have a charge labelled "Call from". But with no information. Exactly 1:00 am each time. The first was for £6.44 (at a time we were in France, so should be covered by the inclusive EU roaming. Anyone know what these are? Or had the same issue?Solved57Views0likes3CommentsSmarty sim not working in Australia
Very disappointed that my Smarty Sim is not working in Australia. Didn’t realise, before travelling, it would be a problem and surprised when I got to Australia that I could only get an SOS mobile connection. My wife’s phone working fine on giffgaff and connecting to a local network. Then read all the related posts about problems people have had with Smarty in Australia. I have bought an Optus esim for data and calls/text (local and international) but still no way to access my calls to/from my usual uk number. If I had known in advance I would have forwarded calls to my uk number onto my wife’s phone before travelling but too late now. Hope Smarty sorts this out soon or I am off to another network.327Views0likes6Comments