roaming
174 TopicsBuying add-on for EU in addition to using 12gb data allowance
Hi, I've searched for an answer but haven't found anything that specifically answers my question. My daughter is going to Italy tomorrow and so will have her 12gb data allowance to use. As she is staying in a place with no Wi-Fi I know that this will be used therefore I intend to buy an add-on today before she leaves. My question is, does the 12gb "free" allowance gets used first and then auto switch to the add-on package I've purchased? And just a supplementary question; if the add-on gets used can I just buy another one and this will immediately be available for her to use? Many thanks85Views0likes4CommentsNo roaming data in Portugal
I’ve been on holiday in Portugal for a few days and initially my data was working fine but this morning it stopped working. My roaming is on and the APN is set correctly. I’ve tried resetting and restarting my phone and nothing is working. Any ideas on how to fix? It’s really disrupting my trip as I can’t get bolts or look up directions while I’m out.112Views0likes2CommentsI am disappointed in you ; Smarty ! bye
Hi I have been using Smarty for almost a year and i loved it . for some personal reasons , i had to travel to Turkey for few weeks , Before i left the UK , i activated addon for 20-30 pounds just to be on the safe side. Guess what , poeple struggle to call me , my phone is usually non stop all day , now i only get 1 call per day ( if i am lucky ) The tragedy when i tried to call my own office and guess what : ( smarty not given access to this) . I had to purchase a viber call to be able to call my own work sorry guys, you fk up badly here i am out , bye Smarty77Views0likes0CommentsAdd more data onto Data only SIM, and enable in EU
I've bought a new SMARTY Data-Only SIM (2gb) just to try it out for use with a TP-Link Mobile Wi-Fi 'pebble' dongle. It works! But 2gb won't last me long for what I need. So, now I know it works, I need to do two things. First, I need to ensure it'll work abroad (Tenerife, so EU). Second, I need to add more data. Oh, and I don't need to use it every month. When this month is over, I want to cancel, and then re-use (again abroad) in July. Can I do this, or will I need a new SIM? Please advise how to do all three. And explain it to me like I'm 5 year old. :-) Thank you.63Views0likes1Comment