No Mobile data connection with Unlimited
I have recently had no Data connection away from Wi-Fi. I have checked the mobile connection information for Smarty, and it matches that on my phone im on iPhone iOS 26 has anyone else had this issue? i have tried resetting the data information and turned the phone off and back on, but still no data away from wifi!!!! Going nuts trying to work out what is going on. My wife is on Smarty also and has no issues, and her connection info matches mine HELP
Buying add-on for EU in addition to using 12gb data allowance
Hi, I've searched for an answer but haven't found anything that specifically answers my question. My daughter is going to Italy tomorrow and so will have her 12gb data allowance to use. As she is staying in a place with no Wi-Fi I know that this will be used therefore I intend to buy an add-on today before she leaves. My question is, does the 12gb "free" allowance gets used first and then auto switch to the add-on package I've purchased? And just a supplementary question; if the add-on gets used can I just buy another one and this will immediately be available for her to use? Many thanks
No roaming data in Portugal
I’ve been on holiday in Portugal for a few days and initially my data was working fine but this morning it stopped working. My roaming is on and the APN is set correctly. I’ve tried resetting and restarting my phone and nothing is working. Any ideas on how to fix? It’s really disrupting my trip as I can’t get bolts or look up directions while I’m out.I am disappointed in you ; Smarty ! bye
Hi I have been using Smarty for almost a year and i loved it . for some personal reasons , i had to travel to Turkey for few weeks , Before i left the UK , i activated addon for 20-30 pounds just to be on the safe side. Guess what , poeple struggle to call me , my phone is usually non stop all day , now i only get 1 call per day ( if i am lucky ) The tragedy when i tried to call my own office and guess what : ( smarty not given access to this) . I had to purchase a viber call to be able to call my own work sorry guys, you fk up badly here i am out , bye Smarty
